Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth.

FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE:

Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6.

This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early.

The hours for this position is 3pm-11pm.

The primary location for this position is Worcester, but position will have occasional travelling to following courts in Region II: Clinton, Fitchburg, Gardner, Dudley, Uxbridge, Milford, East Brookfield, Westborough, Worcester, Ayer, Concord, Framingham, Marlborough, Newton.

Position Summary:

Working within the Facilities Management Department, the Facilities Supervisor II supervises all maintenance staff and related work in one or more court facilities, as well as coordinates with systems personnel on any installations or repairs that are completed in an assigned facility. The Facilities Supervisor II serves as the lead supervisor for a number of court facilities that are grouped into a cluster, or for one stand-alone courthouse facility that does not include multiple court departments and is greater than 70,000 square feet. A Facilities Supervisor II may also serve as the 2nd shift supervisor or secondary day shift supervisor working under a 1st shift Facilities Supervisor III.

SUPERVISION RECEIVED:

Receives moderate supervision from the Regional Manager of Facilities in performing structured but not routine work. Moderate discretion is required.

Duties:

• Supervises all aspects of building operations including maintenance, repairs, and renovations by the Facilities Management Department employees and contractors;
• Supervises response to emergencies such as fires, bomb threats, disturbances or building evacuations;
• Investigates the condition of buildings, equipment and grounds, and recommends improvements in the facilities to ensure that needs are met;
• Working with the Manager of Facilities for the region, develops and implements building improvement projects as needed;
• Participates in the screening and hiring of staff, trains, supervises and evaluates performance, and recommends promotion to higher level positions;
• Working with the Manager of Facilities for the region, carries out the implementation of the Facilities Management Department Standards for Building Cleaning and Maintenance;
• Responsible for the implementation of building Green Cleaning Practices;
• Responsible for the supervision/escorting of contractors performing work within assigned buildings and ensures contractors sign in and out, as work is completed;
• Reviews work contractor's work to ensure work is performed per Facilities Management Standards;
• Develops and tracks an inventory of signage within all buildings assigned and initiates changes as needed;
• Develops and maintains an inventory of building equipment assigned to each facility and reports to management equipment to be taken out of service/replaced;
• Maintains an appropriate inventory of building cleaning supplies and tracks usage to ensure replenishment within a timely manner. Generates replenishment orders;
• Provides direct supervision and guidance to Facilities Management staff assigned to custodial and grounds maintenance duties;
• Responsible for snow removal activities at assigned building(s) including but not limited to directing in-house as well as outside contractors;
• Prepares monthly work order status report;
• Responsible for the timely completion of on-line job requests and updates status on Maintenance Manager System;
• Responsible for the upkeep of the Maintenance Manager System to ensure in-house and/or vendor job requests are closed out when completed;
• Responsible for the upkeep of the CAMIS work order system to ensure work order are closed when work is completed;
• Acts as liaison between Facilities Management and all Trial Court Departments;
• Responsible for the delivery of outstanding customer service to all court users;
• Acts as the liaison between the Facilities Management Department and DCAMM in coordinating and executing Deferred Maintenance, Energy Efficiency and other Building Projects;
• Reviews daily cleaning checklists and ensure work was completed as indicated;
• Addresses any discrepancies with staff arising from work order review and actual condition of the facility;
• Performs related duties as required.

Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas.
• Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court.
• Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices.
• Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action.
• Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment.
• Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.
• Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public.
• Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals.

Qualifications

Minimum Requirements: These are the minimum requirements necessary to apply for the position of Facilities Supervisor II:
• Must have a high school diploma and at least 5 years of experience in building custodial
• work and building maintenance or the equivalent combination of education and experience;
• Ability to give oral and written instructions in a precise and understandable manner;
• Ability to coordinate the efforts of others in accomplishing assigned work objectives;
• Knowledge of methods followed in building custodial work;
• Knowledge of types and uses of materials, tools and equipment used in building
maintenance work;
• Physical stamina and endurance.

Employment with the Trial Court is contingent upon passage of a criminal record check.