Job Description
About the Organization:
The Division of Occupational Licensure (DOL), an agency within the Office of Consumer Affairs and Business Regulation (OCABR), protects consumers by making sure the professionals they hire comply with state licensing laws. DOL oversees 26 boards of registration, which license and regulate more than 500,000 individuals and businesses to practice over 100 trades and professions. DOL also licenses and regulates the Office of Public Safety and Inspections (OPSI), and the Office of Private Occupational School Education (OS).
The mission of DOL is to protect the public health, safety and welfare by licensing qualified individuals and businesses to provide services to consumers. In addition, it is the duty of the DOL to ensure fair and consistent enforcement of the licensing laws and regulations. DOL seeks to promote consumer protection, a fair and competitive marketplace, and education and outreach.
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The Division of Occupational Licensure is committed to creating and sustaining a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran or disability status. We strive to reflect diversity in all facets and levels of our agency. The Division of Occupational Licensure values inclusiveness and diversity within their employee and management teams. Within our community we strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
The Division of Occupational Licensure is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to maximize their skills and talents to serve our citizens.
About the Role:
The Massachusetts State Athletic Commission ("MSAC") is one of DOL's public safety boards. MSAC is tasked with establish minimum qualifications for individuals seeking licensure in the professions it oversees, licensing qualified professionals; ensuring the integrity of its professions it oversees through the fair and consistent enforcement of applicable rules and regulations, and taking disciplinary action against licensees who engage in professional misconduct when necessary.
The Executive Director ("ED") for MSAC reports to the Associate Deputy Commissioner of Public Safety Inspections ("ADC"). Under the ADC's direction the ED oversees the administration of processes, procedures, and policies that direct the daily licensing, enforcement, and compliance activities of MSAC and its programs. The ED manages MSAC's complaint management system and supervises investigations and compliance efforts. The ED coordinates enforcement priorities and programs, assigns and reviews cases, serves as a substantive resource on questions of law or practice, trains staff, and conduct conferences and interviews.
MSAC licenses all individuals associated with unarmed combat sports. This includes licensing corners, referee's, timekeepers and fighters. The ED is expected to attend training events within the Commonwealth, and sometimes elsewhere. The ED oversees a staff that processes the permits of all MSAC events, which exceed 100 events most years. The ED assures that proper documentation is provided for the safety of the fighters, including medical documentation, and assures that post fight information is accurately input in national software tracking systems. The ED also oversees the yearly financial audit of the MSAC books and assures accuracy of records from all events.
The ED is expected to work on process improvements and to work well with external stakeholders in the industry. The ED is critical to events operating smoothly and works with external stakeholders to increase event frequency and improve the efficiency of paperwork and communication. It is important that the ED understands the unarmed combat sports industry.
The ED directly supervises professional and/or administrative staff member(s) who support MSAC's board functions. In this role, the ED is responsible for managing, training, and evaluating the staff under the ED's supervision. Given the breadth of substantive expertise required to administer the varied complexities of this board, the ED must be strong, versatile manager and an expert in establishing operating policies, delegating, and supervising the services provided by the ED's staff.
The ED is one of the official keepers of records for MSAC and must ensure compliance with the state and federal laws, including the state public records law. In consultation with the legal counsel assigned to MSAC, the ED must also assist with the responses to subpoenas and other public requests for information.
The ED oversees the sanctioning and permitting of MSAC events, which occur during evening and weekend hours. The ED is expected to be available to attend sanctioned events throughout the Commonwealth.
Duties and Responsibilities: (these duties are a general summary and not all inclusive)
Oversee the daily administrative function for MSAC.
- Manage all board meetings and subcommittee meetings.
- Communicate with Commission members, set schedules, determine locations, and approve agendas and Commission packets, ensuring all documents required for meetings are accurate and complete.
- Ensure agendas and meeting minutes are accurate and posted in compliance with the open meeting law.
- Assist the Commission in reviewing regulations, updating regulations, and with the Agency, promulgating regulations.
- Provide written and oral advice to the Agency on regulatory matters related to MSAC.
- Establish and maintain strong relationships with MSAC Commissioners.
- Introduce policy, regulatory, administrative, and enforcement issues for board consideration.
- Collaborate with assigned legal counsel in drafting proposed regulations.
- Oversee approved Amateur Sanctioning Bodies and ensure they are in compliance with Commission laws and regulations.
- Communicate with external stakeholders on new events and expansion of events.
- Assist with training staff, including MSAC-appointed deputy commissioners, on relevant processes and event oversight.
- Attend events and assist in compliance, safety and necessary assistance to assure safe and smooth events.
Manage and oversee licensure operations and process.
- Manage all licensing and regulatory functions for the Commission.
- Develop and oversee the implementation of license processes; assess and recommend process improvements; draft documentation related to these areas.
- Draft job guides documenting licensing processes.
- Approve/deny individual license applications for licensure.
- Determine if applicants are eligible to fight by evaluating experience, medical records, and other required documents.
- Work with promoters and matchmakers to ensure fight cards and other documents required for sanctioned events are submitted within regulatory timelines and presented to the Commission for approval as required.
- Ensure officials and MSAC staff are assigned strategically to maximize presence and meet regulatory requirements to ensure health and safety standards at sanctioned events.
Direct MSAC Investigation and Compliance Program.
- Assign and monitor MSAC complaints for investigation of violations of the law and regulations; investigatory responsibilities may include, but are not limited to: conducting interviews; obtaining documentation and physical evidence; record reviews; evaluations; and summary writing.
- Interpret and apply licensing rules and regulations to MSAC complaint investigations.
- Monitor the status of pending complaints and work with Board Counsel, assigned prosecutors, and investigators to ensure timely progress and resolution of pending matters.
- Recommend policies and regulatory changes to DOL and MSAC, based on investigative findings, and execute recommendations upon approval.
- Ensure that compliance officers and deputy commissioners are properly trained in all aspects of MSAC regulations and are following proper policies and conducting, themselves both safely and professionally in the field.
- Develop a deputy commissioner training program to ensure deputy commissioners are up to date on MSAC regulations and able to preform necessary functions at sanctioned events
Manage personnel, perform Unit's human resource functions, train unit personnel.
- In coordination with senior DOL managers, screen and interview for staff positions as vacancies arise.
- Conduct performance evaluations, provide feedback as needed to meet DOL goals.
- Document HR issues as needed, and work with HR Counsel on all HR matters.
- Ensure Unit staff are properly trained.
- Ensure staff compliance with DOL polices and manuals.
- Promote compliance by Unit staff and Commission members with respect to their roles and responsibilities, the Open Meeting Law, Public Records Law, State Ethics Law, codes of conduct, and administrative procedures.
- Delegate tasks, assign and review work product.
- Provide a supportive work environment to facilitate personal and professional growth of staff.
Provide expertise and assistance in the disciplinary processes.
- Establish policies to track internal progress by the Offices of Investigations, Legal Counsel, and Prosecutions, regarding complaints against licensees.
- Make recommendations for license reinstatement applications, based on licensee compliance with the terms of discipline.
- Provide input regarding the issuance of adjudicatory/disciplinary decisions based on board precedents, Massachusetts General Laws, and the Code of Massachusetts Regulation
Fiscal Responsibilities.
- Ensure all fees related to G.L. c 147 are paid and recorded in accordance with the law.
- Act as the primary contact for the yearly MSAC fiscal audit.
- Review deputy commissioner pay sheets, approve, and ensure they are sent to accounting timely for payment.
- Assure accurate records are received from all fights, and are tracked and processed properly.
Act as records custodian.
- Oversee all staff responses to requests made pursuant to the Public Records Law and Fair Information Practices Act and assist DOL's public records unit in filling these requests.
- Assist the Director of External Affairs and the OCA Legislative Liaison in responding to inquiries from the Governor's Office, the Legislature, other agencies, complaining parties, licensees, and others regarding any disciplinary or investigative matters.
Preferred Knowledge, Skills, and Abilities:
- Substantive knowledge in unarmed combat sports.
- Significant supervisory and management experience.
- Ability to travel throughout the Commonwealth to attend sanctioned events, trainings, and other events as assigned.
- Strong written and oral communication skills and proficiency in the software programs necessary to support the programs of the Unit. Such programs may include, but are not limited to, Microsoft Word, Excel, and Access.
- Significant experience in the issuance of licenses, compliance inspections, and complaint investigation.
- Strong planning, research, and organizational skills, and be able to research information affecting a broad range of substantive topics. The ED should be familiar with investigative, inspectional, and prosecutorial techniques and processes, so as to interact effectively with staff in other DOL units.
- Skilled in the areas of process improvement and strategic planning, systems dynamics and systems re-engineering. The ED must have the ability to motivate, train, and lead subordinates.
All applicants should attach a cover letter and resume to their online submission for this position.
Qualifications
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.
Substitutions:
I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.
II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.
III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.
IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
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An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.