Job Description
The Executive Office of Health and Human Services is comprised of 11 agencies and the MassHealth program. EOHHS seeks to promote the health, resilience, and independence of the nearly one in three residents of the Commonwealth we serve. Our public health programs touch every community in the Commonwealth. To know more about EOHHS please visit https://www.mass.gov/orgs/executive-office-of-health-and-human-services.
EOHHS is seeking an experienced professional to lead and manage their Enterprise Data Management and Engineering (EDME) team as a Deputy Director. This is an exciting opportunity for an IT professional to join an exceptionally skilled team and contribute to critical statewide initiatives. The EDME, part of the MassHealth Data & Analytics team (D&A), plays a crucial role in setting the direction as well as in the implementation of data & analytics initiatives. The Deputy Director of EDME is the principal people manager for the 30+ members of the EDME team and works closely with various agency stakeholders and technology leaders to identify their strategic and tactical needs, priorities, and design solutions.
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Reporting to the Director of EDME, the incumbent is expected to speak with authority on matters such as data strategy, data engineering, data quality, and delivery of new integrations, dashboards, and reports. The Deputy Director of EDME is expected to work with ACIOs, Program Directors, and the Assistant Secretary for Medicaid as required.
The primary work location for this role will be 100 Hancock Street, Quincy, Massachusetts 02171. The work schedule for this position is Monday through Friday, 9AM to 5PM EST. This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed.
Duties and Responsibilities:
- Provide direct supervision and instruction to the department's technical, support, and administrative teams.
- Meet with teams on a weekly basis to review portfolio of work, including priorities and issues.
- Maintain capacity and work planning for EDME department.
- Set and monitor performance goals for team leads and their staff for performance management cycle.
- Lead decision making activities, such as SSSTs, for the awarding of vendor contracts, such as software and services. Activities include drafting Requests for Proposals/Quotes (RFP, RFQ,) recommendation memos, and Expenditure Request Forms (ERFs)
- Manage ongoing vendor engagements and act as primary point of contact for software and service partners.
- Validate work completed and approve invoices and contract completion.
- Create and manage execution of staff development and training plans, including leadership training, technical tools, and latest in industry developments.
- Establish engineering mindset and sound technology and data management practices including Data Ops.
- Establish a culture of high performance, transparency, and continuous improvement as it relates to the streamlining of the development, testing and deployment of data solutions.
- Harvest and define reusable design patterns for consistent and optimal delivery of data and analytics solutions across the enterprise.
- Enable creation of data pipelines and analytic delivery with reliable data technology ecosystem.
- Plan and execute Business Continuity and Disaster recovery needs across hybrid cloud ecosystem.
- Recruit, develop, and sustain a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization.
- Direct resources and capabilities of EDME group, develop and implement plans, policies, and procedures required.
- Assess the current state of technology ecosystems and continuously evolve target state architecture in alignment with enterprise strategy.
- Assist and advocate for bringing new technologies for data management, governance, and usage.
Preferred Knowledge, Skills, and Abilities:
- A minimum of five (5) years of experience in data management/engineering.
- A minimum of three (3) years of experience leading a team of developers, architects, or analysts.
- A minimum of three (3) years' experience in business partner engagement and management.
- A healthcare background is desirable but not required.
- Working understanding of cloud data services, applications, including integration, data warehousing, reporting, data visualization, and advanced analytics.
- Familiarity in workforce skills development
- Experience in managing vendor contracts and performance, including software and services.
- Experience managing resources under a matrix reporting structure.
- Demonstrated supervisory skills with the ability to provide support to ensure team development and success.
- Certifications in major Cloud Service Provider (CSP, such as Amazon or Microsoft), Snowflake, or Project Management (PMP) preferred, but not required.
Pre-Offer Process:
A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori.
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Request Form.
For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #4.
Qualifications
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.
Substitutions:
I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.
II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.
III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.
IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.
Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
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An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.