Deputy Director, Bureau of Program Integrity

The Office is led by the Inspector General of the Commonwealth, who is appointed by the Governor, Attorney General and Auditor "...solely on the basis of integrity and demonstrated ability in accounting, auditing, financial analysis, law, management analysis, public administration, investigation or criminal justice administration." M.G. L. c. 12A, § 2.

The OIG is organized into three bureaus: Specialty & Government, Legal & Compliance, and Operations, Training & Publications. Each bureau contains divisions that focus on specific agencies, issues or functions. Together the bureaus work to prevent and detect waste, fraud and abuse of public resources in the Commonwealth. Additional information about the office may be found at Welcome to the Office of the Inspector General | Mass.gov

The OIG enabling statute is Chapter 12A of the Massachusetts General Laws (Chapter 12A). Further details may be found at Chapter12A (malegislature.gov).

Specialty & General Government Bureau

The Specialty & General Government Bureau is managed by the Deputy Inspector General. This bureau safeguards public assets through oversight of specific agencies (both statutory and OIG-created divisions), special government funding (like pandemic relief), public procurement, and state and local government.

The Bureau of Program Integrity Division (BPI)

The Office's Bureau of Program Integrity (BPI) monitors and oversees the quality, efficiency and integrity of programs of the Commonwealth's Executive Office of Health and Human Services (EOHHS). BPI works to improve EOHHS agencies and programs through reviews, investigations and other activities. BPI's oversight activities are varied, and the work involves identifying issues and making recommendations to improve the delivery of those programs and services while protecting public funds.

To carry out its oversight work, BPI reviews and evaluates the policies, procedures, operations, systems and data reports. In addition, BPI conducts investigations into complaints about the quality of EOHHS services as well as wrongdoing by individuals and vendors. BPI receives complaints from concerned people and whistleblowers by phone, email and the OIG's fraud hotline. With each investigation, BPI looks not only at possible wrongdoing but goes further to identify root causes of systemic problems and make recommendations for lasting and meaningful improvements.

The dynamic BPI team includes a division director, deputy director, legal counsel, investigators and analysts. The BPI team works closely together on each review and investigation and often collaborates with the OIG Data Analytics Division. The team's significant deliverables include reports, letters, and individual and team presentations to EOHHS, its agencies, and the public.

The BPI enabling statute is section 16V of Chapter 6A of the Massachusetts General Laws. Further details may be found Chapter 6A, Section 16V.

Deputy Director: Position Overview

The OIG is seeking candidates who are passionate about public service and who are dedicated to improving the way government delivers services. The OIG is at the forefront of promoting effective government and responsible use of public funds and resources. The successful candidate will play an important role in leading BPI's work.

The Deputy Director will help to lead oversight EOHHS agencies. The Deputy Director will use their experience to lead reviews and investigations and will work directly with leadership teams at EOHHS and its agencies to improve the management and quality of programs and delivery of services. Working collaboratively with the BPI team, the Deputy Director will supervise and assist BPI's review and investigations, identify issues and concerns, and make recommendations in reports and letters to improve EOHHS agencies and programs. BPI's recommendations have a meaningful impact on the people served by EOHHS programs, and the Deputy Director will monitor and discuss implementation of them with EOHHS leaders. The Deputy Director will provide guidance and coaching to the other members of the team.

Responsibilities include but are not limited to:

• Developing and proposing ideas for projects, reviews, and investigations involving EOHHS agencies and programs.
• Leading projects, reviews, and investigations, in collaboration with the BPI team.
• Evaluating EOHHS agencies and programs, using information and data, with assistance from the OIG's Data Analytics Division.
• Developing and presenting recommendations to improve EOHHS agencies and programs.
• Writing timely, clear, and accurate reports and letters to summarize conclusions and recommendations.
• Presenting and discussing how to implement recommendations at meetings with senior management teams at EOHHS and its agencies.
• Monitoring implementation of recommendations and following up with EOHHS agencies to discuss and assist with implementation.
• Mentoring other members of the BPI team.

Qualifications

Key Abilities, Skills and Experience:

• Substantive (at least 10 years') experience in related areas, such as public administration, public policy, policy analysis, program evaluation, public health, or compliance.
• At least three years' experience as a team leader or supervisor, with demonstrated ability to manage complex projects.
• Strong time management skills with the ability to manage multiple projects and meet deadlines.
• Excellent analytical skills that feature an evidence-based approach to analyzing issues and making recommendations.
• Ability to use Excel or other data tools to read and analyze data.
• Excellent research, writing, and editing skills, including the ability to communicate complex information in a clear and concise manner.
• Ability to keep meticulous and consistent documentation of projects, reviews, and investigations.
• Strong interpersonal skills to build internal and external relationships.

Preferred Abilities, Skills and Experience include:

• Relevant graduate or advanced undergraduate coursework, including public administration, public policy, policy analysis, social work, law, public health, or a business-related field such as compliance or nonprofit management.
• Knowledge of EOHHS health and human services agencies and programs at the federal, state, or municipal level.
• Work experience in the fields of human services agencies and program administration or public health.
• Excellent and demonstrated proficiency in MS Office 365.
• Bilingual abilities.

Salary Range: $106,000 - $116,000

Other Position Information: Full time/Exempt

Hybrid Work Schedule:

The Office of the Inspector General offers a hybrid work schedule. Under this policy, employees may request one of the following weekly hybrid schedules: 1) four days telework and one day onsite; 2) three days telework and two days onsite; 3) two days telework and three days onsite; or 4) one day telework and four days onsite. The onsite location is at OIG's Boston office and employees may work remotely the remainder of the time at a location approved by their supervisor, so long as they comply with the requirements of the Hybrid Work policy. Employees will be assigned to their onsite workspace based on their approved schedule. The approved telework location must be located within Massachusetts or within an approximately two-hour driving or train commute distance. OIG does not reimburse employees to travel to the office. In addition, the successful candidate may be required to work primarily on site in Boston during the initial training and orientation period and/or for certain positions a primarily on-site role may be necessary.

Benefits:

We value our employees and offer benefits that support their lives and well-being, while promoting an environment focused on inclusion, flexibility, professional growth, trust and respect. The Office therefore is pleased to offer a comprehensive benefits package for its employees. The specific components and eligibility may vary based upon positions, hours worked per week and other variables. Consequently, specific benefits for this position may be discussed as part of the interview offer process.

The overall benefits available include paid vacation; sick and personal leave time; health, dental and vision through the Commonwealth's Group Insurance Commission; and optional pre-tax health savings account plans. To view details of the various plans and the cost split between employer and employee, go to the Group Insurance Commission website.

Employees also participate in the Commonwealth's state retirement plan, which may become a defined benefit plan for those who both vest and subsequently retire from state service. For more information, visit the Massachusetts State Retirement Board website.

How to Apply:

Submit a cover letter and resume via email by March 6, 2025:

Sarah Hoover, Director of Human Resources & Recruitment

Office of the Inspector General

IGO-employment@mass.gov

Diversity and Inclusion Statement:

Diversity Officer: Sarah Hoover

The Office of the Inspector General is an Equal Opportunity Employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. The Office does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

The Office promotes access, inclusion and diversity for all staff, believing that these qualities are foundational components of an outstanding working environment and in keeping with its mission. The Office actively seeks to increase the diversity of its workforce and is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.