Job Description
***ALL APPLICANTS MUST APPLY DIRECTLY THROUGH THE TRIAL COURT EMPLOYMENT PAGE LINKED BELOW.
https://trialcourtjobs.mass.gov/jobs/courthouse-greeter-worcester-worcester-massachusetts-united-states
IF YOU APPLY THROUGH MASS CAREERS YOU WILL NOT BE CONSIDERED FOR THIS POSITION. PLEASE USE THE FOLLOWING LINK TO APPLY (CUT AND PASTE INTO YOUR BROWSER IF THE EMBEDDED LINK DOES NOT WORK):
https://trialcourtjobs.mass.gov/jobs/courthouse-greeter-worcester-worcester-massachusetts-united-states
Departmental Mission Statement: The Trial Court is committed to:
• the fair and impartial administration of justice;
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• protection of constitutional and statutory rights and liberties;
• equal access to justice for all in a safe and dignified environment;
• efficient, effective, and accountable resolution of disputes;
• prompt and courteous service to the public by committed and dedicated professional utilizing best practices in a manner that inspires public trust and confidence.
MISSION STATEMENT OF THE GREETER
• Upholding the Mission Statement of the Massachusetts Trial Court while;
• ensuring interactions with Court users are conducted in a welcoming, professional, and inclusive manner.
Notes:
• This position will work out of Worcester Trial Court, Worcester, MA 01608.
• This position will pay $19.20 per hour.
• This position will not include benefits.
• Non-union position.
• Bilingual preferred.
Position Summary: • If you enjoy meeting and helping others, consider becoming a Courthouse Greeter. Becoming a Courthouse Greeter for the Trial Court allows you to practice and utilize your skills in communication, direction, and socialization to support access to justice efforts.
• A Courthouse Greeter welcomes and guides Court users in navigating a Court facility by providing verbal information to assist the court user to locate their destination within the facility. Greeters also provide information related to the Court's layout, amenities, and other general, non-legal Court user questions.
• The Greeter position is being piloted through June 2025 in the Worcester Trial Court.
Duties:
• Meet and greet users of the Court.
• Provide general guidance to those seeking court services or offices.
• Assist users of the court regarding non-legal questions including but not limited to: Wayfinding/Assisting with navigating the Court facility.
Qualifications
Minimum Requirements:
• Be least 18 years of age.
• Be able to communicate comfortably with a variety of individuals and cultures.
• Be willing and motivated to learn about the court facility.
• Be reliable and punctual.
• Be available to work a maximum of 18.50 hours per week.
• Have a genuine interest in helping others.
Employment with the Trial Court is contingent upon passage of a criminal record check.