Job Description
The Massachusetts Department of Public Health (DPH) is seeking a dynamic applicant to fill the role of Community-based and Family Engagement Coordinator. The Youth & Young Adult Community-based & Family Engagement Coordinator is a member of the Office of Youth and Young Adult Services (OYYAS) at the Bureau of Substance Addiction Services (BSAS). The position monitors and oversees a diverse portfolio of community-based interventions for youth and young adults; and family/caregiver programs across the Commonwealth. Under the supervision of the Director, the Coordinator will help to design, implement, reinforce, and evaluate sustainable, efficient, and effective goals of community-based and family support services. Additional responsibilities include planning and execution of training and technical assistance for youth/young adult community-based, family/caregiver programs and culturally specific Office initiatives; and will also work to ensure racial justice and other health equity goals are integrated into all programs and policy initiatives.
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The incumbent will be directly responsible for fiscal and programmatic contract monitoring of the office's community-based intervention and support for families impacted by the opioid epidemic contracts, to include support for administrative, fiscal, data reporting, site visits, capacity-building, and workforce development functions at funded agencies across the state. The coordinator will be responsible for uplifting and supporting cross-bureau and cross-agency collaboration to enhance service delivery amongst youth, young adults, and their family/caregivers, related to substance use and other immediate needs. Key areas of work include engaging community partners, faith-based communities, behavioral health providers, schools, and other youth and family serving providers. The selected candidate will play an important role in identifying gaps in services, to promote and implement equitable services, workforce training, advocacy, and opportunities to innovate and expand, as appropriate.
Duties and Responsibilities (these duties are a general summary and are not all inclusive):
- Oversee and monitor youth and young adult community innovation and family engagement activities.
- Develop and implement standards to be used in program monitoring/evaluation.
- Build and sustain a family intervention and engagement framework, to identify community resources and promote community partnerships/collaborations.
- Provide recommendations and coordination related to intervention policies, system development activities, meetings, and monitoring of statewide contracts.
- Work to establish opportunities and supports for youth and families representing black, indigenous, and other people of color (BIPOC) communities and other under-represented or marginalized populations.
- Provide technical assistance and capacity building to the youth and young adult provider network, across the full continuum of care, including but not limited to intervention, treatment, and recovery.
- Provide oversight of culturally and linguistically specific evidence-based models and best practices, tailored to increase support amongst historically marginalized and underserved populations.
- Identify and organize workforce development training for external vendors specific to youth and young adult early intervention and parent/family intervention and support.
- Coordinate contract management responsibilities for intervention contracts, including site visits, monitoring of budgeting spending, and compliance with contract requirements; evaluation of performance, and achievement of service goals and objectives for the OYYAS continuum of care.
- Assist contracted programs in integrating BSAS racial equity and health equity practices into their work processes, services, and relationships in the school / community.
- Maintain a working knowledge of current and effective evidence-based programs and emerging best practices as they relate to youth and/or family intervention and engagement. Where programs are aligned with an evidence-based model, ensure that contracted vendors/providers are maintaining fidelity to individual program model(s) as prescribed, through direct contract monitoring and through oversight of supervisee's contract monitoring.
- Incorporate knowledge of youth and family intervention into the purpose and scope of proposed programs.
- Participate in the development of inter-agency service agreements, and/or federal funded grants to support the statewide capacity to address family intervention and support.
- Contribute to the development of data on youth and young adult intervention, to include collaboration with BSAS Office of Statistics and evaluation to ensure relevant collection and reporting of data; monitoring of data submission by contracted vendors; and analysis and review of data for target programs.
- Write and edit communications and respond to requests related to adolescent substance use/misuse, intervention, family/parent programming, and external vendor workforce development (in collaboration with other OYYAS staff).
- Participate in health and racial equity-related activities at BSAS and DPH, including meetings and trainings.
- Perform other duties related to the day-to-day operations of the Office of Youth and Young Adults.
Required Qualifications:
- Aware of the methods of general report writing.
- Understanding of the social, economic, technological and ecological factors, trends and problems involved in human services planning.
- Understanding of the methods and techniques of statistics, including means, medians, modes and standard deviations.
- Aware of the terminology and standard abbreviations used in statistics.
- Knowledge of the methods used in the preparation of charts, graphs and tables.
- Capable to analyze and determine the applicability of data, to draw conclusions and to make appropriate recommendations.
Preferred Qualifications:
- Aware of the principles and practices of social casework including terminology.
- Understanding of the principles and practices of public health including terminology.
- Aware of the principles and practices of health care administration including terminology.
- Understanding of the principles and practices of hospital administration including terminology.
- Able to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates' training needs and providing or arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action.
About the Bureau of Substance Addiction Services:
The Mission of the Bureau of Substance Addiction Services (BSAS) is to foster healthy life choices through culturally responsive services that prevent, treat, and promote recovery from substance-related disorders.
Our Guiding Principles include:
- Addiction is a chronic disease that can be successfully prevented and treated.
- Eliminating the stigma associated with addiction is essential to our work.
- Substance use disorders affect individuals, families, and communities across the Commonwealth.
- No single treatment is appropriate for everyone and medications are an important element of treatment for many individuals.
- People affected by substance addiction should be treated with dignity and respect.
- The Bureau of Substance Addiction Services acknowledges the history of structural racism in the United States and its impact on health outcomes. The Bureau is committed to improving the quality of life for all Commonwealth residents, focusing on traditionally underserved and underrepresented populations.
About the Department of Public Health:
The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.
We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.
DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.
More information can be found at:MA Department of Public Health
Pre-Hire Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form
For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. # 4
Qualifications
First consideration will be given to those applicants that apply within the first 14 days.
Minimum Entrance Requirements:
Applicants must have at least (A) four years of full-time, or equivalent part-time, professional or paraprofessional experience in social work, social casework, health care administration, public health program administration, hospital administration, or in program administration or program management, and (B) or which at least two years must have been in a professional capacity, or (C) any equivalent combination of the required experience and the substitutions below.
Substitutions:
I. A Bachelor's degree with a major in social work, health care administration, hospital administration, public health or health services administration may be substituted for a maximum of two years of the required (A) experience.
II. A Graduate degree with a major in social work, health care administration, hospital administration, public health or health services administration may be substituted for a maximum of three years of the required (A) experience and one year of the required (B) experience.
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
NOTE: Educational substitutions will only be permitted for a maximum of one year of the required (B) experience.
Special Requirements: Based on assignment, possession of a current and valid Massachusetts Motor Vehicle Operator's License.
Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.