Community Birth and Doula Integration Support Specialist

You will collaborate closely with diverse stakeholders, including community-based organizations, training programs, and public health partners, to strengthen and diversify the doula workforce. From overseeing certification processes to co-leading strategic integration in healthcare and community settings, you will contribute meaningfully to shaping maternal and child health outcomes. This role is ideal for someone passionate about reproductive justice, systems change, and working at the intersection of public health and community empowerment.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Coordinate and support the planning and facilitation of the Doula Partner Advisory Group, including agenda development, member engagement, meeting logistics, and follow-up on action items.
• Cultivate and maintain partnerships with community stakeholders, institutions, and training programs to enhance diversity and inclusion across the doula workforce.
• Assess ongoing workforce development needs and identify opportunities for continued education, training, and professional support for doulas.
• Oversee and monitor contracts and procurements related to doula training and workforce development, ensuring deliverables align with program goals.
• Support sustainability strategies for doulas, including burnout prevention and best practice integration in collaboration with internal and external partners.
• Manage and maintain public-facing educational resources, including coordinating updates to the program website to ensure accurate and accessible information.
• Administer the doula certification and recertification process, including application intake, status updates, data entry, and resolution of complaints or escalations.
• Serve as a liaison to prospective and certified doulas, providing clear communication and guidance regarding program guidelines, certification requirements, and public inquiries.
• Contribute to initiatives supporting the integration of doulas in hospital, birth center, community health center, and homebirth settings, including participation in relevant task forces and workgroups.
• Develop reports, memos, and recommendations based on emerging trends and data related to doula certification, workforce development, and maternal health needs.

Required Qualifications:

• Demonstrated knowledge of human services planning, including an understanding of social, economic, technological, and ecological factors and trends affecting service delivery.
• Proficiency in statistical methods and terminology, including the ability to calculate and interpret means, medians, modes, and standard deviations, and to prepare related charts, graphs, and tables.
• Strong analytical skills with the ability to assess data for relevance, draw informed conclusions, and make sound, actionable recommendations.
• Ability to comprehend, interpret, and apply relevant laws, regulations, policies, and procedures to program activities and decision-making.
• Skilled in gathering, organizing, and compiling information through document review and interpersonal communication, following established formats and procedures.
• Effective written and verbal communication skills, including the ability to write clear and concise reports, give accurate instructions, and present ideas logically,
• Proven ability to build and maintain positive relationships with colleagues, stakeholders, and individuals from diverse cultural and economic backgrounds.
• Highly organized and detail-oriented with the ability to work independently, manage confidential information with discretion, and exercise sound judgment under minimal supervision.

Preferred Qualifications:

• Understanding of the role and scope of practice of Doulas and midwives.
• Knowledge of the current maternal health landscape in Massachusetts.
• Ability to manage projects and ensure deliverables are met.
• Strong community outreach and collaboration skills.

DPH Mission and Vision:

The mission of the Massachusetts Department of Public Health (DPH) is to promote and protect health and wellness and prevent injury and illness for all people, prioritizing racial equity in health by improving equitable access to quality public health and health care services and partnering with communities most impacted by health inequities and structural racism.

We envision a Commonwealth with an equitable and just public health system that supports optimal well-being for all people in Massachusetts, centering those with systemically and culturally oppressed identities and circumstances.

Learn more and share a one-pager on DPH and what we do: DPH at a Glance PDF | Doc

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Request Form.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have at least (A) three years of full-time, or equivalent part-time, professional or paraprofessional experience in social work, social casework, health care administration, public health program administration, hospital administration, or in program administration or program management, and (B) of which at least one year must have been in a professional capacity, or (C) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in social work, health care administration, hospital administration, public health or health services administration may be substituted for a maximum of two years of the required (A) experience.

II. A Graduate degree with a major in social work, health care administration, hospital administration, public health or health services administration may be substituted for the required experience.

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Special Requirements: Based on assignment, possession of a current and valid Massachusetts Motor Vehicle Operator's License.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.