Job Description

MassAbility, is seeking dedicated and compassionate individuals who desire a rewarding career making a difference in the lives of individuals with disabilities to obtain and maintain employment. The Bi-lingual Vocational and Career Counselor will coordinate vocational rehabilitation services from intake through plan development and placement as mandated by federal statutes and guidelines. The ideal candidate will administer functional skills analysis, review, and analyze assessment tests, interview, and conduct observations, develop plans, partner with service providers, and provide access to successful job placement.

At MassAbility, we are driven by a fundamental belief that we are all different but connected - individuals who share a common purpose and who bring our own talents, ingenuity, and perspective to achieve our vision. That belief puts diversity, equity, and inclusion at the center of everything we do. We are keenly aware of the barriers that many of us face as we strive to live life on our own terms. That's why, as a community, we are committed to always being part of the solution. This work is essential to who we are as an organization. Together, we are making a better state possible for everyone. As a team member, you'll join an agency that values a learning and participatory performance culture with an emphasis on high-performance teams, individual contribution/impact, and engagement in activities to promote and support programs, divisions, and the overall agency vision and mission.

• Provide professional vocational counseling within a continuum of services to help clients achieve success and to remove barriers by identifying unique strengths, resources, and abilities related to planning and achieving employment outcomes.
• Administer residual functional capacities assessments, interest tests, aptitude tests, transferable skills analysis, and other vocational assessment tools.
• Develop, implement, and monitor Individualized Plans for Employment (IPE) through onsite visits, job fairs and career seminars.
• Engage clients in activities of employment preparedness, job seeking and development; Facilitate appropriate concepts, individually or in group settings, to improve skills necessary for all stages of vocational development.
• Monitor, evaluate, and track client progress with respect to relevant goals in an accurate and timely manner.
• Establish, maintain, and monitor close and cooperative relationships with providers and employers in carrying out supportive services.
• Monitor on-site job coaching and recommend assistive devices for program and/or service use; Partner with agency regional/district staff, vendor organizations and other constituents in the role and scope of service delivery.
• Participate in training experiences designed to enhance professional competency in vocational rehabilitation.

• Rehabilitation Counseling Knowledge: Knowledge of the principles & practices of assisting people in coping with physical and/or mental disabilities to meet their vocational, social, and independent living needs, including evaluation, monitoring, testing & training. Knowledge of the methods & techniques of determining individual interests, aptitudes, skills and occupational preferences.
• End User Applications: The use of Microsoft Office computer applications and ability to adapt to MRC's client case management system.
• Active Listening Skills: Listening to what other people are saying and asking questions as appropriate.
• Verbal & Written Comprehension: Understanding information and ideas, reading and understanding information and ideas presented in writing.
• Verbal & Written Expression: Communicating information and ideas in writing so that others will understand.
• Complex Skills and Processes: Evaluating information against a set of standards and verifying that it is correct.
• Critical Thinking and Problem Solving: Using logic and analysis to identify strengths & weaknesses of different approaches.
• Interacting with Others, maintaining relationships, working with others: Developing constructive and cooperative working relationships with others; ability to deal tactfully with others; actively looking for ways to help people; being aware of others' reactions and understanding why they react the way they do; dealing directly with the public, including receiving clients or others doing business with the agency.
• Work Style: Being open to change (positive or negative) and to considerable variety in the workplace; being careful about detail and thorough in completing work tasks; being sensitive to others' needs and feelings, and being understanding and helpful on the job; being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Work Style: Being reliable, responsible, and dependable, and fulfilling obligations; being honest, avoiding unethical behavior, and maintaining confidentiality; persistence in the face of obstacles on the job; maintaining composure in very difficult situations; and dealing calmly and effectively with high stress situations.
• Ability to work well with diverse populations in diverse settings in a manner that builds trust and supports increased collaboration.
• Knowledge of the methods & techniques of determining individual interests, aptitudes, skills and occupational preferences.
• Ability to exercise discretion in handling confidential information.

• Knowledge of counseling and job placement of persons with vocational/occupational barriers, including physical, emotional, psychological, and intellectual disabilities.
• Familiarity with utilizing psychological tests and other evaluative techniques.
• Commitment to lifelong learning in relationship to their own professional development.
• Outstanding organizational, written, and oral communications skills; attention to detail.
• Responsible for learning and staying up to date on MRC's diversity, equity, inclusion and racial equity skills, results, and expectations specific to Vocational Rehabilitation programs.
• Experience working in a team culture that values inclusivity, performance, transparency, and authenticity.
• Knowledge of and experience in diversity, equity, inclusion, and racial equity and effective engagement across differences.
• Experience working in a team culture that values inclusivity, performance, transparency, and authenticity.
• Proficient usage of Microsoft Office products including Excel, PowerPoint, Word, and Outlook as well as technologies supporting a remote workplace (e.g., Zoom, Microsoft Teams).
• Solid written and oral communication skills and proficiency establishing and maintaining effective working relationships with a variety of diverse consumers, families, staff, and organizations.