It's a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type:
Full time
Exempt/Non Exempt:
Salary
Job Description:
Primary Duties and Responsibilities (details of the basic job functions):
- Travel Event Coordination
- Steward the business development for centralized in-person and hybrid consumer events.
- Drive cross-functional engagement with product mgrs., marketing, sales, and operations teams to coordinate promotional event strategies.
- Coordinate and communicate event logistics to effectively host consumer events to drive leads and sales.
- Serve as main travel partner liaison to communicate, confirm, and coordinate participation in events.
- Maintains and facilitates process for venue contract negotiation, signature, and payments, ensuring compliance with procurement.
- Support management of event budgets, partner participation fees, and logistic expenses.
- Innovation & Business Development
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- Manage travel partner in-market offer initiative, ensuring the agents can access the latest in-market travel offers to increase savings combinability and competitive advantage.
- Supports agent incentive processing in partnership, and support of, the product team.
- Collaborate on co-op billing process and facilitate improvement in the process and document the process.
- Source and leverage digital innovations to enhance travel's hybrid promotions and engagement strategies, surfacing and supporting pilots.
- Work directly with marketing on campaign development, collateral review, and promotions.
- Assist with special projects and campaigns.
- Support and continue to develop process improvements to Salesforce lead and opportunity management process for events.
- Work with various departments and business partners in support of operations, strategy, and special project needs and may develop/assist with communications.
- Participate as requested in key industry forums and stay abreast of communications from partners such as Tourism Cares.
- Drive efficiencies to improve productivity and reduce costs across all processes and practices.
- Provide timely sales reports and updates on ACG promotions.
- Monitor leads and opportunities in Salesforce dashboard.
- Provide key metrics for monthly and quarterly travel scorecards and update meetings.
- Assess the traveler experience and identify opportunities for improvement and constructive collaboration across other strategies.
HOW WE REWARD OUR EMPLOYEES
- Our Auto Club Group Travel Promotions Planning Specialist earn a competitive salary ($55,087.94 - $65,358.25).
- Corporate Incentive Plan Bonus dependent on performance.
- Yearly base salary adjustments based on performance.
- Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group.
- Benefits include:
- 401k Match up to 6%
- Medical
- Dental
- Vision
- Complementary AAA Membership
- PTO - 12 days for the first year
- 2 Floating Holidays and 3-5 CEO Days per year
- Paid Holidays - 10 days per year
- Tuition Reimbursement - $5,000 per year
II. Required Qualifications (these are the minimum requirements to qualify)
Education (include minimum education and any licensing/certifications):
- College coursework in Business Administration, Marketing, Communications, Advertising, or extensive experience in a related field.
Experience:
- 3+ years of travel industry experience and strong knowledge of travel agency operations
- Planning, developing, and/or implementing promotional and marketing events.
- Researching, analyzing, identifying, and resolving business problems
- Understanding of Salesforce functionality
- Project team member
- Negotiating and/or implementing business contracts.
Knowledge and Skills:
Knowledge of:
- Travel industry and business trends
- Company products and services
- Current digital engagement tools and technologies
Ability to:
- Communicate effectively and clearly
- Understand product placement and positioning for consumer consumption
- Identify areas of inefficiency and provide recommendations to streamline processes
- Prepare and deliver effective presentations both internally and externally
- Develop and manage multiple initiatives simultaneously
- Identify potential growth opportunities and implications to the business operation
- Effectively analyze data and surface relevant assumptions to drive business goals
- Ability to collaborate effectively and efficiently with cross-functional teams
- Ability to effectively manage programs and initiatives with minimal oversight in a remote environment
Skillset: (What is the skillset needed to perform the functions of the job?)
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook, etc.)
- Exceptional communication skills - both verbal and written
- Keen understanding of digital engagement capabilities
- Salesforce
- Analytical mindset
III. Preferred Qualifications
- Experience in event coordination
- Knowledge of On24 and Salesforce platforms
- Exceptional communication skills - both verbal and written
- Creative design and development skillset
IV. Work Environment
Primarily work in a remote/virtual environment. 10-20% travel is required based on leadership needs and event management.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit www.aaa.com
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.