Requirements

• You must have full professional proficiency in written and verbal English and Bulgarian
• You must be living in Bulgaria for the last 5 consecutive years
• You must own and use a Smartphone (Android 5.0 or higher or iPhone running iOS version 14.0 or higher) to complete tasks
• The majority of the task types will require both a desktop/laptop and a Smartphone
• Gmail must be your primary email account
• Active daily user of Gmail and other forms of social media (Twitter & Facebook)
• You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in Bulgaria
• Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense
• Experience in use of web browsers to navigate and interact with a variety of content

Additional Job Description
In this role you will be reviewing online search results in order to improve their content and quality. You will be required to provide feedback and analysis on content found in search engine results and provide ratings on their relevance to the search terms used. Another aspect of this role will involve reviewing the language used in the search results by examining grammar, tone and cultural relevance. Through this work you will be making a valuable contribution by expressing your opinion on the quality and content of what is currently out there on the web. You will play a part in improving the quality of one of the largest search engines in the world using both your PC and required Smartphone device.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.