What you You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!

This position will be onsite at the Boise, Idaho site. 

What You'll Do:

• Investigate: Review and moderate user-generated content to ensure it aligns with our community guidelines.
• Tough Content Wrangler: Moderate traumatic, sensitive, and potentially offensive content with resilience.
• Curate: Help maintain a positive and engaging online environment by removing inappropriate content.
• Communicate: Provide feedback to users and escalate issues when necessary.
• Analyze: Monitor trends and report on content moderation metrics.
  

What We're Looking For:

• Sharp Eyes: You can spot a violation from a mile away.
• Cool Head: You stay calm under pressure and handle sensitive content with discretion.
• Tech Savvy: Comfortable navigating various online platforms and tools.
• Team Player: Work well with others and contribute to a positive team culture.
• Word Wizardry: Masterful spelling, grammar, and reading skills.
• Emotional Ninja: Strong emotional intelligence and resilience.
• Content Conqueror: Comfortable reviewing internet content.
• Logic Legend: Sharp problem-solving skills.
• Shift Shapeshifter: Available to work various shifts.
• Windows Whiz: Experienced with Windows operating systems.
• Typing Dynamo: Ability to type 25 wpm.
• Attendance Ace: Predictable and reliable attendance.
• Onsite Superstar: This is an onsite position.
• Over 18 years of age.
• High School Graduate or GED or higher (proof required).
  

About TP in Boise, ID

Welcome to our newly refurbished multi-million-dollar facility, designed with your comfort and well-being in mind! Our state-of-the-art building features game rooms for relaxation and team bonding, as well as wellness rooms to support your physical and mental health. We are excited to announce that we have transitioned away from inbound and outbound call services to focus exclusively on social media content moderation. Join us in a dynamic and supportive environment where your skills in managing and moderating online content will be highly valued and rewarded. Be part of a forward-thinking team dedicated to creating a positive impact in the digital world!

Be Part of Our TP Family

Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Teleperformance is an Equal Opportunity Employer