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The Quality Improvement Manager is responsible to drive and support improvement activities and convergent Problem-Solving competencies within AUT ASEAN, leveraging scalable methodologies and digital tools while unleashing people's talent. Working in collaboration with production plant at Gateway Thailand towards waste reduction and improving Incidents on our customer base. She/he is the Leader in ASEAN Problem Solving Committee and leads cross functional teams to solve complex and difficult manufacturing and quality problems. She/he contributes to the project selection that will have the highest impact on plant metrics. She/he coaches plant problem solvers and ensures their development.
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JOB RESPONSIBILITY:
- Leader in ASEAN Problem Solving (PS) Committee. Organize regular meeting review status & planning.
- Promote PS culture throughout the Plant and ASEAN at all levels.
- Promote the selection of the projects that will have the highest impact on plant metrics (eg. CoPQ) and manage all PS projects including PS initiatives from Line QRM escalation to VSM/Plant Level.
- Support production improvement process through PS projects.
- Lead cross-functional team to apply diligently a structured problem-solving methodology that best fits the situation (Shainin, SPS, Six Sigma or other equivalent methods as described by the Shifting Gears)
- Follow up all PS projects with project owner and provide coaching to ensure PS methodologies are correctly applied.
- Regular project coaching with PS Master from Global, and follow-up to project closure and realize saving.
- Proactively anticipate roadblocks to find solutions and escalate when needed
- Report out project progress, people development and savings to PS Committee and Management.
- Tabulate and manage Plant/ASEAN people PS skill matrix and identify training needs, plan & execution
- Coach, Develop and Expand local Problem Solver Practitioners.
- Represent ASEAN in PS matter and report status to regional and global level.
- Alignment with AP and Global PS leaders for new PS initiatives and execution.
- Any other assignments as delegated by reporting Manager.
Job Overview
The Quality Improvement Manager drives and supports improvement activities and convergent Problem-Solving competencies within AUT ASEAN, leveraging scalable methodologies and digital tools while unleashing people's talent. Working in collaboration with the production plant at Gateway Thailand to reduce waste and improve incidents in our customer base. She/he is the Leader of the ASEAN Problem Solving Committee and leads cross-functional teams to solve complex and difficult manufacturing and quality problems. She/he contributes to the project selection with the highest impact on plant metrics. She/he coaches plant problem solvers and ensures their development
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RESPONSIBILITIES:
- Leader in ASEAN Problem Solving (PS) Committee. Organize regular meetings to review status & planning.
- Promote PS culture throughout the Plant and ASEAN at all levels.
- • Promote the selection of the projects that will have the highest impact on plant metrics (eg. CoPQ) and manage all PS projects including PS initiatives from Line QRM escalation to VSM/Plant Level.
- Support production improvement process through PS projects.
- Lead cross-functional team to apply diligently a structured problem-solving methodology that best fits the situation (Shainin, SPS, Six Sigma, or other equivalent methods as described by the Shifting Gears)
- Follow up on all PS projects with the project owner and provide coaching to ensure PS methodologies are correctly applied.
- Regular project coaching with PS Master from Global, and follow-up to project closure and realize savings.
- Proactively anticipate roadblocks to find solutions and escalate when needed.
- Report out project progress, people development, and savings to the PS Committee and Management.
- Tabulate and manage Plant/ASEAN people PS skill matrix and identify training needs, plan & execution.
- Coach, Develop, and Expand Local Problem Solver Practitioners.
- Represent ASEAN in PS matters and report status to regional and global levels.
- Alignment with AP and Global PS leaders for new PS initiatives and execution.
- Any other assignments as delegated by the reporting Manager
What your background should look like:
EDUCATIONAL BACKGROUND:
1) Engineering degree (Mechanical or Electrical Engineering)
EXPERIENCE
1) Strong understanding of 6 Sigma tools and Minitab usage
2) Strong understanding of engineering fundamentals and product design
3) Experience in taking project using structured problem-solving methodology (Shainin Red-X, 6 Sigma, etc)
4) Experience in coaching and training.
PERSONAL ATTRIBUTE
- Good English speaking and writing skills.
- Strong attention to details, with skills.
- Leadership skills and strong business acumen
- Good interpersonal skill to work with people at different levels
- Be a positive change agent
- Innovative and creative mindset, and open to change with inclusion value.
- Uphold high standards of ethics, integrity, and accountability value analytical
Competencies
Building Effective Teams
Motivating Others
Managing and Measuring Work
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
SET : Strategy, Execution, Talent (for managers)