At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
This position will report to the O2C Team Leader and be a member of O2C teams focused on Client Credit Management, Dispute Management and Collections. Key attributes of this role include:
• Excellent organizational and analytical skills, solid problem solving and detail oriented.
• Strong communication skills.
• Ability to work with deadlines.
• Ability to work in culturally diverse teams with many levels of personnel.
Key Responsibilities:
• Support migration of O2C processes from European countries to Krakow
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• Perform cash collection processing (sending reminders, communication via sales channel, direct interaction with customers and sales)
• Assist and perform Credit Management activities (aging analysis, dunning process, and ad-hoc queries)
• Research and resolve of customer dispute cases.
• Research and solve payment discrepancies and monitor customer accounts details for non-payments and delayed payments.
• Review clients credit risk and limit status and work with internal stakeholders to recommend changes to limits, including actions to block clients' credit.
• Prepare Bad debt reserve calculation per corporate policy.
• Manage blocked sales orders and deliveries.
• Maintain customer accounts and reconciliation to identify unresolved/unpaid open items.
• Handle and resolve escalated AR, credit issues, dispute management and ensure timely resolution.
• Execute periodically O2C reporting or upon request KPI's measurements.
• Develop a strong understanding of the business, including product, industry & client knowledge.
• Contribute to continuous improvement initiatives within the O2C function, ensuring that improvements are incorporated in the work routine.
• Ensure robust compliance environment with applicable policies, procedures, and processes
What your background should look like:
Education
- Undergraduate degree in Finance / Accounting / Business Administration is an asset.
Experience
- 1+ year
- Diversified Industrial Products/Manufacturing industry experience preferred.
Other Skills
- Strong written and oral communication skills o Proficiency in English (B2 or higher) and German (B1 or higher)
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Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
ABOUT TE CONNECTIVITY
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).
WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!
• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Community Outreach Programs / Charity Events
• Employee Resource Group
Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.