At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
This position will report to the O2C Team Leader and be a member of O2C teams focused on Client Credit Management, Dispute Management and Collections.
Responsibilities:
Perform cash collection processing (sending reminders, communication via sales channel, direct interaction with customers and sales)
Execute dunning process
Prepare customer aging analysis
Research and resolve of customer dispute cases
Review clients credit risk and limit status and work with internal stakeholders to recommend changes to limits, including actions to block clients credit
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Prepare Bad debt reserve calculation per corporate policy
Manage blocked sales orders and deliveries
Maintain customer accounts and reconciliation to identify unresolved/unpaid open items
Handle and resolve escalated AR, credit issues, dispute management and ensure timely resolution
Execute periodically O2C reporting or upon request KPI's measurements
Develop a strong understanding of the business, including industry & client knowledge
Contribute to continuous improvement initiatives within the O2C function, ensuring that improvements are incorporated in the work routine
Ensure robust compliance environment with applicable policies, procedures and processes
What your background should look like:
Undergraduate degree in Finance / Accounting / Business Administration
Prior experience in collections, disputes & credit management functions in a shared services environment as an asset
Strong written and oral communication skills
Proficiency in English (B2 or higher), German would be an asset
Good accounting background as an asset
What can we offer:
Work in a team where a good atmosphere and team spirit is one of greatest values
Private medical healthcare including dentist for you and your family
Attractive package of extra benefits of your choosing in My Benefit Platform
Multi sport card
Delicious coffee
Flexible working hours
Possibility to work from home or working from the office
Modern and comfortable office with chill out zone
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
ABOUT TE CONNECTIVITY
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).
WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!
• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Community Outreach Programs / Charity Events
• Employee Resource Group
Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.