Wealth Operations Officer III

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
TD Wealth

Pay Details:
$47,200 - $66,600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

• Responsible for settling in CDS and DTC all T007 and 5036 loans/borrows/repays and collateral tickets by end of day.
• Monitor and report all settlement discrepancies on timely basis to TDSI Lending Traders and TDSI Margin group and ensure issues are resolved promptly.
  Manage settlements efficiently in a multi-tasked environment and ensure all deadlines are met.
• Accountable for investigating, resolving, and escalating any issues to Management and TDSI Lending Traders.
• Additional responsibility includes Mark to Market, Contract Compare, Fees and Rebate, Reconciliations, and Recall functions.
• Provide additional operational support to TDSI Traders such as real time position checks, position movement and answer inquiries related lending activity.
• Provide a required audit function by accurately maintaining and filing documentation pertaining to daily settlements.
• Participate on weekly Late Collateral rotation shifts/requests and ensure coverage is arranged during time off.
• Participate on daily huddles, WPE and Hybrid Model.
• Ensure all FX and wire requests are authorized per assigned limit.

• Complete your work in an accurate, timely and efficient manner at all times. Ensure your daily work kept for audit purposes is accessible, organized and filed according to TD Wealth record retention policy.
• Ensure necessary procedures, due diligence, quality controls and quality verifications are followed to support the accuracy of all transactions at all times.
• Contribute to the timely and accurate completion of departments administration work in addition to your daily functions.
• Ensure issues are handled appropriately by performing quality investigations, escalating issues timely when necessary.
• Be knowledgeable of and comply with TD and industry codes of conduct and with laws and regulations.
• Understand and apply bank/department operating policies and procedures at all times.
• Understand and comply with the Wealth Canada AML Policy. This will include completing all required training materials/courses. Responsible to report a UTR for any unusual financial activity or behavior.
• Create a positive customer experience at every interaction and look for ways to contribute to positive ciCEI score. Actively participate in call coaching and utilize ticketing when required.
• Contribute to a positive working environment by actively participating in work committees and events.
• Actively participate in regular team meetings and coaching sessions.
• Contribute to respectful, cooperative, non-discriminatory and supportive workplace environment (physical work space as well as the location of any meeting or event that is organized by TD).
• Actively participate in the performance management process. Meet professional/personal development objectives by utilizing P3 and thru PDP and coaching discussions with your Manager.
• Initiate and take ownership of personal development trough ongoing education by utilizing LMS (Learning Management System), external courses and cross -training as appropriate.
• Share in the responsibility for delivering a consistent Operational Excellence by following TD Framework and through your own accountabilities & objectives.
• Be on time and ready to begin your work day at the start of your scheduled shift. You must be at your desk and logged into your work station and ready to perform your job functions at the start of your scheduled shift.
• Adhere to Pay for Additional Hours of Work Policy. Overtime worked that is requested and approved by managers will be paid.
• Demonstrate flexibility with working environment changes and requirements. Availability to work shifting schedule to ensure coverage is fundamental to your position.
• Ensure that your work environment and department area is professional and inviting in appearance. Adhere to Clean Desk Policy. Ensure client information is locked away, desks are locked nightly, areas around desks, fax machines and printers are tidy and free of documents containing client information.
• Abide by dress code policy. Your choice of work attire must be neat, clean and conform to the established dress standards of your business, having regard to personal hygiene and grooming.