As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Vice President of Financial Crimes Partner Integration, Canada leads a team of professionals who partner with leaders of the product and distribution channels to advise, influence and drive Fraud, Insider and KYC strategy within the various business lines. This role leads strategic initiatives within the Financial Crimes program, ensuring our programs continually evolve to meet the needs of the business and proactively protect our customers.

Accountabilities:

Lead the Financial Crimes Interaction Model for all Canadian Product and Distribution Channel partners including support and oversight functions. This includes serving as the conduit between other Protect Partners (Protect Product and Protect Operations teams) with our business partners. Interaction activities include:

• Building of our strategies with partner input
• Prioritization and alignment of work plans on an ongoing basis
• Annual planning and funding alignment
• Communicating our overall monthly results, trends, progress on initiatives to drive strategic engagement with business partners to address vulnerabilities identified, which may include changes to our partner's product policies/processes
• Aligning priorities within Protect teams to support partner strategies and priorities o Leading unified and well-documented Change Risk Assessments (CRAs), New Business or Product Assessments (NBPAs) and Operational Impact assessments of new partner initiatives across Financial Crimes and Protect Products for Canada
• Leads Work Initiation process for Canadian Financial Crimes to evaluate and size new Partner requested projects; Liaison with Protect Product & Engineering to support technical evaluation and project oversight through delivery
• Partner with Business Executives to support new product growth and evaluation / offering of Fraud products

Advise and influence partners on all matters relating to Canadian Financial Crimes; Strategizes with them on establishment of key priorities and customer experience targets.

Drive Strategic updates (i.e. Board, Regulatory, ERM, OROC, RCOB updates) on matters of Financial Crimes impact with Canadian Product and Distribution Channel partners and North American Channel partners where appropriate along with FRM and ORM

• Represent Financial Crimes at all Canadian partner Risk Committee's presenting our overall loss results, insider incidents, trends, emerging threats as well as progress updates of our Service offering maturity
• Provide fraud insights on industry trends, innovation and capabilities to drive best in class solutions for our businesses, colleagues, and customers
• Create proper balance between Crime Prevention / Detection and Customer Experience o Translate balance into actionable strategies to maximize Fraud Protection, while minimizing Customer interruptions
• Lead the effort within Fraud and CIAM to establish proper KPIs and KRIs with Product and Channels leads to manage the fraud losses and the Customer Experience within our Fraud Risk Appetite
• Demonstrate understanding of critical regulations and payment network rules that impact Gross and Net Fraud Losses
• Establish Operating Strategies focused on optimizing Financial Crimes capabilities within internal and external operational teams
• Act as the conduit to internal Protect teams to share performance metrics, incidents, and initiatives
• Partner across North American Financial Crimes and Fraud Management Protect Platform teams to deliver a consistent approach to Fraud Partner Integration o Support coverage model expansion and assessments of partner managed businesses to define options for improved Fraud Management oversight
• Set strategic framework for Partner Integration Team, including what skills, tools, and capabilities are necessary to deliver great partner experience
• Lead Fraud Partner Integration Teams across multiple disciplines (product, channel, etc) o Provide people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Establish and manages a Partner Integration career path within Canadian Financial Crimes Management

Key Qualifications & Capabilities:

• Proven track record of attracting, developing and retaining diverse top talent
• Strong people leader with demonstrated experience in leading high performing teams
• Successful at building partnerships at the senior executive level
• Active champion of raising the bar on continuous improvement
• Proven ability to serve as strategist, change agent and advocate, while balancing business realities, regulatory expectations, and best practices
• Possesses a clear understanding of the importance of collaboration across the organization to leverage peer groups
• Ability to stay resilient under pressure and operate in an evolving and sometimes ambiguous environment
• Demonstrated time management and organizational skills to meet tight deadlines and the flexibility to adapt to changing priorities
• Demonstrated relationship building skills, with a superior ability to make things happen through the use of positive influence
• Powerful communicator who engages colleagues, business partners, external stakeholders, and employees

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet