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User Experience Designer/Strategist Intern/Co-op (WINTER 2025)

AT TD Bank
TD Bank

User Experience Designer/Strategist Intern/Co-op (WINTER 2025)

Toronto, Canada

Role Type:
Internship/Co-op

Work Term:
Winter/Term 2

Work Location:
Canada

Hours:
37.5

Pay Details:
We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

DEPARTMENT OVERVIEW

Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD. You will work with experienced colleagues, receive world class training, and be part of a community of students across TD, where you will have an impact, grow as individual and experience our culture of care.

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Our Co-op/Intern Programming is offered with select Co-op and Internship roles and is designed to help you better understand the TD business, build on critical career capabilities, and broaden your professional network. This program is designed to complement your on-the job experience and features:

  • Leadership talks with key Leaders from across the organization
  • Lunch and Learns on topics such as Innovation
  • Diversity and Inclusion and Personal Branding and so much more

At TD, we have the customer at are core. And that includes their online banking experience with us. Alongside a collaborative team of UX and UI designers, as well as supportive leaders, you'll have opportunities to learn, grow and make a meaningful difference to our customers via their day-to-day banking needs.

JOB DESCRIPTION

As a valued contributor to the Design Practice at TD, you'll be passionate about the end user, our customer. You'll be inquisitive about research, data, insights, so that you can logically apply them to digital solutions in the online banking domain. You'll provide input, digest business needs, ask questions to refine solutions, and deliver UX artifacts for legendary customer experiences.

JOB REQUIREMENTS

We're proud to work with a group of diverse colleagues. If you have relevant experience that isn't mentioned

below, tell us about it in your resume or cover letter.

  • Currently enrolled in an undergraduate degree in Design, Interaction Design, User Interface Design, Graphic Design, Design Strategy, User-Centered Design, Human-Computer Interaction, or related field
  • Must be enrolled in an undergraduate degree with the intent of going back to school at the start of your work term (requirement of all co-op/intern positions)
  • Business specific job requirements
    • A passion for great design and an eagerness to learn
    • Resourcefulness and willingness to adapt to processes to meet project needs
    • Ability to articulate design approaches and rationales to colleagues and stakeholders
    • Drive to collaborate, be curious, and foster collaboration
    • Self-motivated, organized and accountable
    • Conceptual ideation and visualization skills
    • Eagerness to problem solve in a collaborative environment
    • Versatility and flexibility
    • Some experience with UX-related software packages
    • Role will require use of the Figma application and similar design tools
    • High visual acuity is a position requirement.
    • Course work demonstrating a range of conceptual and UX design abilities, and how you worked with peers as part of a team
  • Nice to Have
    • Sketching skills
    • Digital prototyping
    • Experience working in a hybrid environment

ADDITIONAL INFORMATION

  • This position is a 4-month work term and will commence January 6th - April 25th, 2025.
  • Applications must include a transcript, cover letter (one letter-sized page or less) and a resume (maximum of 2 pages).
  • We welcome all applications; however, we will only contact qualified candidates chosen for an interview. Thank you for your interest.
  • TD requires employees to reside in the country where the role is located, irrespective of remote working arrangements
  • TD is committed to providing you with the best candidate experience and internship in these unique circumstances. As such, work location and start dates are subject to change.

We're delighted that you're considering building a career with TD. Through regular development conversations,

training programs and a competitive benefits plan, we're committed to providing the support our colleagues

need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're

committed to helping you identify opportunities that support your goals.

Training and Onboarding

We'll provide in-person training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

HOURS

Monday-Friday, standard business hours

INCLUSIVENESS

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:
N/A.

Client-provided location(s): 160 Front St W, Toronto, ON M5J 2L6, Canada
Job ID: TD_bank-R_1366696
Employment Type: Intern