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TDS Operations Analyst II

AT TD Bank
TD Bank

TDS Operations Analyst II

London, United Kingdom

Work Location:
London, United Kingdom

Hours:
35

Line of Business:
TD Securities

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

  • Train on Funding and Money market settlement and understand trading flows.
  • Responsibility of TDBEL security and cash settlement processing.
  • Resolve all unmatched trade exceptions through communication with clients, internal teams and with Sales & Trading.
  • Complete daily nostro and depot reconciliation and escalate any risk item.
  • Promptly deal with customer inquiries via phone and email and deliver a world class customer experience.
  • Build strong relationships with clients, Operations teams, and sales/trading, becoming a trusted partner.
  • Participate in projects impacting Fixed Income including new product implementation, new platforms or new regulations where required.
  • Identify where processes can be streamlined, and automation implemented.
  • Responsibility to ensure own documentation and procedures are kept updated and be the main Audit contact.
  • Perform sundry duties as requested by management.
  • Work with the wider Fixed Income team to cross train where necessary.

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Other

  • Ability to maintain high standards in a fast-paced and busy environment
  • Impeccable analytical skills, recognizing why an issue has occurred and isolating the root cause
  • Excellent communication and interpersonal skills are imperative whilst dealing with internal and external stakeholders, including Front Office and senior Operations colleagues
  • Excellent organisational and time management skills

Shared Commitments

Executives promote adherence to TDBG's vision and purpose to be the better bank, and enrich the lives of customers, communities and colleagues. As part of the general management of their function, Executives are accountable to deliver against TD's five shared commitments:

  • Think like a customer; provide legendary experiences and trusted advice
  • Act like an owner; lead with integrity to drive business results and contribute to communities
  • Execute with speed and impact; only take risks we can understand and manage
  • Innovate with purpose; simplify the way we work
  • Develop our colleagues; embrace diversity and respect one another

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Client-provided location(s): London, UK
Job ID: TD_bank-R_1371415
Employment Type: Full Time