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Sr. Business Systems Analyst

AT TD Bank
TD Bank

Sr. Business Systems Analyst

Toronto, Canada

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Technology Solutions

Pay Details:
$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

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Job Description:

Job Description Summary

Plan, manage, and lead the delivery of system requirements in alignment with standards and frameworks. Provide technical leadership and work in close partnership with various partners and stakeholders to plan, elicit, analyze, document, communicate and manage functional and non-functional requirements.

Job Description

  • Experienced in Salesforce Ecosystem and comfortable with hands on keyboard configuration
  • Expert level documentation skill is required on a daily-basis
  • Ability to communicate clearly is a must have and this role requires the ability to lead conversations with business stakeholders
  • Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business-technology interaction subject matter expertise as well as recognize and drive the focus toward business value
  • Experience in Salesforce Community cloud and Financial Services is required
  • Identify, document, and validate current state technology capabilities/ecosystem and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions
  • Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration
  • Translate business requirements into detailed functional specifications taking into account non-functional requirements
  • Own and manage the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations
  • Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
  • Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation
  • Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement
  • Provide operational / process-related analysis and support to various extents

BREADTH & DEPTH:

  • Advanced to Expert knowledge of system analysis process and techniques
  • Advanced to Expert knowledge on Salesforce eco system and configuration tools
  • Advanced to Expert knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rules
  • Advanced to Expert knowledge of enterprise technology delivery practices and standards and related expertise including design, development, testing and. delivery frameworks
  • Advanced understanding of business supported and business analysis
  • Provides leadership and guidance, makes recommendations, and collaborates with business and technology to ensure the technology solution meets the business needs
  • Lead technology requirements management for high risk, strategic initiatives
  • Identifies and leads problem resolution for complex technology requirements-related issues
  • Leads and provides guidance on the identification, maintenance, and reporting of traceability of system requirements
  • Works independently as the senior or lead system analyst and coaches/guides members within area of expertise
  • Subject matter expert and consults with clients and/or project teams
  • Reports to a Manager, Senior Manager, or Practice Lead

EXPERIENCE AND / OR EDUCATION

  • Undergraduate degree or Technical Certificate
  • Salesforce Certifications are a plus
  • 5- 7 years relevant experience
  • Experience working in Agile

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet

Client-provided location(s): Toronto, ON, Canada
Job ID: TD_bank-R_1375516
Employment Type: Full Time