Senior Manager, Program Governance

Work Location:
New York, New York, United States of America

Hours:
40

Pay Details:
$110,760 - $178,880 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

• Develop a Governance Document Management process that outlines all requirements and responsibilities noted below.
• Act as the owner for tracking, coordinating, and implementing all required updates to governance documents owned by the Compliance function.
• Work closely with document owners to ensure updates address regulatory changes, quality assurance (QAQC) feedback, audit findings, and issues management action plans.
• Develop and maintain a centralized process for managing governance document updates, ensuring alignment with compliance program management standards.
• Track and report on documents that are within key time periods for making updates, as well as those that have missed update deadlines, escalating any risks or delays.

• Own and manage the annual governance refresh process, ensuring that all compliance-related governance documents undergo a comprehensive review.
• Collaborate with key stakeholders to assess whether updates are needed based on regulatory changes, audit findings, QAQC results, or evolving business needs outside of those addressed during BAU processes.
• Ensure all governance documents remain accurate, consistent, and aligned with TD Bank's compliance framework.
• Track and report on the completion of the annual refresh process, escalating any risks or delays.

• Ensure governance documentation reflects the latest regulatory expectations and supervisory feedback.
• Work closely with the change management function to ensure document/standard owners are aware.
• Track regulatory changes and ensure governance documents are updated in response to new or evolving requirements.
• Coordinate with Compliance QAQC, Audit, Risk, and Regulatory Relations teams to confirm that findings have been appropriately integrated and addressed in governance updates.

• Drive consistency and clarity in governance documentation across Compliance program areas.
• Provide regular reporting on governance document status, key updates, and outstanding remediation actions.

• Oversee the Compliance-Owned Documentation Inventory (CODI) database, ensuring it remains the system of record for all governance documents.
• Maintain version control, documentation history, and tracking of all required updates.
• Ensure robust governance of the database, including access controls, retention policies, and compliance with record-keeping standards.
• Ensure that documents are refreshed and that only active documents are accessible in CODI

• Identify opportunities to enhance governance documentation processes, increasing efficiency and reducing risk.
• Develop guidance on best practices for governance documentation and regulatory alignment.

• Own the PEA process and coordinate with the Reg. Compliance Management (RCM) Assessment (Risk Assessment) team to update the governance, methodology and overall process of the PEA
• Collaborate with RCM Standard owners to ensure alignment between processes detailed within the standards and the PE process.

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Oversees and leads a highly complex, and diverse function for an area of significant risk, complexity or scope
• Strategic partner to the leadership team on the management of the assigned portfolio and related financials, with deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management/enterprise areas
• Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables/frameworks/short to long term goals, etc.)
• Sets operational team direction and collaborates with others to execute on common goals
• Focuses on longer-range planning for functional area

• Undergraduate degree or equivalent work experience
• 10+ years of experience

• 12-15 years of experience in Compliance, Risk Management, Audit, or a related governance-focused role.
• Strong understanding of regulatory compliance frameworks, governance documentation processes, and audit/exam management.
• Experience managing policy and governance updates in response to regulatory changes, QAQC findings, and internal audit reviews.
• Strong stakeholder engagement skills with the ability to influence without direct authority.
• Experience working across Compliance, Audit, Legal, and Risk teams to drive alignment on governance updates.
• Familiarity with governance document tracking systems (e.g., document management systems, GRC tools, or compliance databases like CODI).
• Strong analytical skills with the ability to interpret regulatory requirements and apply them to governance documentation.
• Exceptional attention to detail, organizational skills, and ability to manage multiple projects simultaneously.

• Oversees a function of enterprise Compliance Program professionals providing oversight and control related advisory services to Compliance partners
• Provides strategic direction on a broad and diverse range of complex Compliance program activities
• Develops Compliance enterprise-wide frameworks, policies, standards, procedures in coordination with management in line with TD's Compliance Program
• Works with executive team, senior business management/partners to develop proactive strategies, tactics, policies and programs to effectively manage regulatory/compliance issues
• Meets with business (Compliance) partners and leaders to determine Compliance strategies and compliance culture
• Takes corrective action and recommends or implements changes to procedures, as required
• Lead role in managing and in responding to periodic exams/audits and various regulatory bodies related to CGO accountabilities
• Participates in/leads enterprise-wide or Compliance focused special projects
• Oversees research, development and implementation of new processes, technologies or operating models
• Works autonomously as the leader of the team and assists with development of group policies and approval of procedures in coordination with leadership team and colleagues; and promotes and monitors staff adherence to approved internal Compliance policies, procedures, standards and guidelines, in addition to those federally mandated
• Primary escalation point for significant matters/exceptions

• Leads the team to adhere to enterprise frameworks and methodologies related to overall business management activities
• Protects the interests of the organization - identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues
• Works closely with executive management team to support the development of CGO group's business plan, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness and scale
• Works closely with key business leaders to develop CGO's and Compliance 's business plans, ensuring the optimal use of resources and leverages TD's operating model to maximize efficiency, effectiveness and scale
• Plans and executes on strategic activities, reviews and communicates results, and adjusts tactics accordingly
• May manage overall budget, revenue and expenditures, meets business objectives while increasing efficiency and effectiveness
• Provides mentorship to direct reports; and assumes responsibility to minimize operational and regulatory risk by complying with Bank Code of Conduct
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
• Maintains knowledge of end-to-end processes and internal/external partners and regulatory requirements
• Provides inputs into the development, implementation, and monitoring of operating plans and expense budgets for the area, consistent with TD Bank strategies and objectives
• Contributes to the development of the business plan and operationalizes the plan and delivers on assigned service or functionality
• Proactively identifies key business opportunities, researches and recommends enhancements/modifications, develops strategies to achieve recommendations
• Understands TDBG issues/parameters and guides others to protect the reputation and interest of TDBG by adhering to operating standards and processes related to Compliance
• Coaches employees to build and enhance their Compliance knowledge and expertise; and assumes responsibility in minimizing operational and regulatory risk by complying with Bank policy and Code of Conduct

• Responsible for management of the overall team providing both leadership and guidance
• Contributes to the development of Compliance functional strategic priorities within their operational area or field of specialty
• Develops annual and/or long term plans for own area and influences plans well beyond area managed
• Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
• Grows team expertise to align with Compliance/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered
• Creates and fosters a cohesive team, and promotes a positive work environment. Leads and follows up on action plans to improve employee experience
• Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
• Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
• Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams
• Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
• Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
• Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
• Acts as a brand ambassador for business area/function and the bank, both internally and/or externally

• Domestic Travel - Occasional
• International Travel - Never
• Performing sedentary work - Continuous
• Performing multiple tasks - Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds - Occasional
• Sitting - Continuous
• Standing - Occasional
• Walking - Occasional
• Moving safely in confined spaces - Occasional
• Lifting/Carrying (under 25 lbs.) - Occasional
• Lifting/Carrying (over 25 lbs.) - Never
• Squatting - Occasional
• Bending - Occasional
• Kneeling - Never
• Crawling - Never
• Climbing - Never
• Reaching overhead - Never
• Reaching forward - Occasional
• Pushing - Never
• Pulling - Never
• Twisting - Never
• Concentrating for long periods of time - Continuous
• Operating with time constraints or deadlines - Continuous
• Applying common sense to deal with problems involving standardized situations - Continuous
• Reading, writing and comprehending instructions - Continuous
• Adding, subtracting, multiplying and dividing - Continuous