Work Location:
Canada

Hours:
37.5

Line of Business:
Technology Solutions

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Strategic:

• Manage the technology applications related to Fraud Performance for TD from strategy to deliver an end to end Model Operations framework and partner with our business partner to develop new models;
• Leadership position responsible for building a team of developers and business systems analysts
• Owns the strategic direction for model operations as part of the larger North American Fraud Performance strategic roadmap;
• Responsible for delivery of new modelling software(H20.ai) into production to support E2E model platform
• Oversee and be accountable for the end-to-end delivery and operations of Fraud Performance technology solutions with a clear focus on strategic planning, client communication, resourcing, and financial costs on a long-term basis;
• Accountable for end-to-end technology product roadmap and leadership for Fraud Performance, including design, development, testing & deployment and where possible, leveraging testing automation and continuous integration/deployment;
• Ensure a full understanding of business requirements and apply knowledge to escalate/prioritize delivery of new and existing projects;
• Accountable for alignment of technology solutions with TD technology strategies, and Financial Crimes, Payments, and Channels business strategies. (Target Operating Model Architecture end state);
• Act as an integrator of solutions; understand industry fraud trends and Fraud target state capability to provide flexible next generation technology and delivery approaches and options to FC&FMG that balance effective fraud detection with service levels, cost, and risk;
• Ensure ongoing focus on reusability, scalability, and enterprise-wide solutions, to maximize returns on Fraud Performance applications/systems suite;
• Coordinate technology efforts across all CIO organizations, ITS, Architecture, OCISO, ED&A, and other delivery partners;
• Ensure operational, reputational, and intellectual risks are understood, and provide advice towards minimizing risk and escalate where appropriate related to Fraud Detection technology;
• Maintain proficient knowledge of the competition, customer / industry trends and technology innovation; identify opportunities for research and suggest solutions as appropriate;
• Keep informed of technology solutions initiatives and IT direction across TD to provide strong support to FC&FMG and other partner businesses;
• Ensure alignment of vendor technology roadmaps to TD technology strategy; and
• Communicate business vision / goal and portfolio priorities to team members.
• A leader with influence to promote and drive synergies and commons solutions in Enterprise Protect

• Act as the "go-to" for your counterparts to provide secure, stable technology solutions to business problems and requirements;
• Responsible for oversight and delivery of technology projects across the Fraud Performance practice;
• Establish approach for technology deployment(s) and accountable to manage technology dependencies to align with the integrated plan and reduce risk of organizational constraints;
• Works with business leaders to confirm solutions are functionally aligned to a fit-for-purpose product vision;
• Partner with clients/ businesses in developing business cases, RFI/RFP, contracts, service level agreements, etc. consistent with business objectives and technology standards/architecture;
• Oversee and support the demand management process from intake through final approval and initiation of delivery execution with respective management teams, business partners, and stakeholders; and
• Track major project deliverables; communicate up-dates; support initiatives intended at reducing time-to-market and containing costs
• Portfolio Management
• Monitor and manage capacity forecasting process compliance among Technology Delivery Leads and report on progress, status, and overall health of the portfolio and the individual applications;
• Lead the development of total cost of ownership estimates for applications and services across the Fraud Performance practice, monitor and track to established plans in partnership with Finance and Business Management team;
• Assess change requests and issues across the portfolio and identify key items for reporting;
• Manage day to day vendor relationships and monitor progress against established work agreements;
• Work with Technology Asset Owner team to define and manage end-to-end application and systems lifecycle management for each technology asset;
• Grow The expertise of your team to align with demand and technology direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered;
• Foster a culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism;
• Prioritize and manage own workload in order to deliver quality results and meet timelines;
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of your team;
• Establish effective relationships across multiple business and technology partners, program and project managers

• Undergraduate or Graduate degree, or Technical Certification;
• 7-10+ years of relevant experience in technology engineering , technology leadership, delivery, operations and/or application management roles are a definite asset;
• Working experience with ML Ops tooling
• Proven technical skills in one or more of the following areas are a must: Event-driven Architecture, API, Cloud Engineering, DevOps/DevSecOps;
• Knowledge of Fraud and/or AML environments are definite assets;
• Understanding of strategic direction, financial management, and a deep knowledge of TD technology environment and standards (or equivalent large-scale technology environment);
• Proven track record of building and leading diverse and highly skilled teams of technology and engineering talent, with the trust and confidence to empower your employees to solve problems and make decisions to maintain speed of delivery while meeting the intent of the project;
• Promote collaborative culture with a sense of ownership, accountability and transparency
• Strong analytical and problem-solving skills with attention to detail;
• Strong people and time management and organizational skills with the ability to work with minimal supervision in a fast-paced environment and deliver high-quality work;
• Proficiency in MS Office Suite (Excel, PowerPoint, Access);
• Excellent interpersonal and communication skills, both written and verbal to communicate complex issues in easily understandable terms;
• Self-starter with a high initiative and the ability to learn and adapt quickly;
• Possess a good understanding of TD's organizational structure, businesses and operational footprint globally;
• A willingness to speak up and offer a differing opinion when your gut tells you an idea is wrong - but also have the forethought to be part of the solution by recommending an alternate option; and
• Apply good judgment by understanding which issues to escalate, what to resolve independently, and provide suggestions for possible resolution.