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Senior Manager, FCRM Business Architecture (2606)

AT TD Bank
TD Bank

Senior Manager, FCRM Business Architecture (2606)

Toronto, Canada

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Enterprise Enabling Functions

Pay Details:
$108,800 - 163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

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Job Description:

CUSTOMER

  • Lead a team of business architects in the development and enablement of the target state and associated roadmaps, ensuring they will be achieved through collaboration with Segment and Journey partners
  • Act as the business architect lead for assigned responsibilities to ensure that outcomes meet the target state vision and investment decisions align to business priorities
  • Interact, collaborate, and influence peers and business partners at all levels to ensure alignment to the target state, integrated roadmaps, adoption of methodology, tools and templates
  • Use forward thinking and identify impacts of an initiative on all user groups, by determining needs/ requirements/ priorities and defining options and achieving consensus on approaches, where possible
  • Provide strategic leadership and guidance during frequent interactions with the working group and business leads, Act as an advocate for the area of responsibility e.g., capabilities, tools, templates, methodology
  • Manage issues or escalations

SHAREHOLDER

  • Ensure that the team adheres to enterprise frameworks or methodologies related to overall Business Architecture activities
  • Design the target state demonstrating how it will achieve strategic business outcomes within the broader organizational context
  • Build and maintain common language and methodology across TD for Business Architecture.
  • Keep abreast on emerging issues, trends and developments and assess potential impacts and/or opportunities
  • Clearly define success metrics around overall efficiency and effectiveness for areas of responsibilities
  • Accelerate Segment/Journey/Platform strategy development through value stream alignment, prioritization of features/investments and capability maturity and spend assessments
  • Proactively identify key business opportunities, research and recommend enhancements/ modifications, develop strategies to achieve recommendations and work closely with team to execute and implement
  • Plan and execute on strategic activities, review and communicate results, and adjust tactics accordingly
  • Manage overall budget, revenue and expenditures, and meet business objectives while increasing efficiency and effectiveness for the team
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
  • Protect the interests of the organization - identify and manage risks, and escalate non-standard, high-risk initiatives/ activities as necessary

EMPLOYEE / TEAM

  • Cultivate and model the Colleague Promise to support colleague growth, and a culture of care; make an impact at work and in our communities by leading with authenticity and supporting well being to represent TD's brand
  • Connect the alignment of colleague's contributions with the TD Shared Commitments
  • Build and retain an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed and get things done
  • Demonstrate inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results
  • Sustain, identify strong talent, recruit and develop a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
  • Enable colleague growth by encouraging colleague development to achieve career and business objectives; ensuring timely feedback, motivating appreciation and recognition to all colleagues
  • Enable a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership
  • Foster an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensure timely management and escalation of issues and create opportunities to collaborate with other functions and teams
  • Lead your team through change and create an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicating a compelling vision with clarity and empowering colleagues to drive innovation
  • Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive results
  • Develops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TD
  • Foster a high-performance culture by setting team targets and objectives, promoting and facilitating on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results. Manage employees in compliance with all human resources policies, procedures and guidelines of conduct

BREADTH & DEPTH:

  • Lead and manage team(s), and accountable for a specific LOB, business pillar or multiple segments, with moderate to high level of size/complexity, and a range of complex attributes
  • Oversee and lead a highly complex and diverse function for an area of significant complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project / initiative success and achieve business results
  • Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
  • Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices
  • Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas
  • Facilitate key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals, etc.)
  • Set team direction and collaborate with others to execute on common goals
  • Focus on longer-range planning for functional area (i.e., 12 months or greater)
  • Generally reports to a business architecture executive

EXPERIENCE AND / OR EDUCATION

  • Undergraduate degree or Business Architecture certificate and/or
  • 10+ years relevant experience
  • Previous Business Architecture experience required
  • Experience in leading teams strongly recommended
  • Be credible and have strong working knowledge in subject matter unique to the business or have direct access to these SMEs
  • A seasoned professional with undergraduate degree or Business Architecture certificate
  • Ability to provide leadership guidance on execution strategy and the development and deployment of projects and programs to solve unique and ambiguous problems with broad financial and operational impact
  • Ability to connect the dots across products, channels, and segments to identify areas of value
  • Ability to cut through complexity and ambiguity to communicate with and influence senior stakeholder group
  • Dexterous in influential and negotiation skills for making recommendations and engaging shareholders to act for meeting the business needs on a complex project
  • In-depth knowledge of using MS Office, analytical tools and techniques and project and risk management methodologies
  • Ability to prioritize and multi-task in a fast-paced environment is an asset
  • Previous management consulting experience is an asset
  • Ability to handle confidential information with discretion

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet

Client-provided location(s): Toronto, ON, Canada
Job ID: TD_bank-R_1393707
Employment Type: Full Time