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Senior Manager, Business Intelligence (US)

AT TD Bank
TD Bank

Senior Manager, Business Intelligence (US)

New York, NY / Remote

Work Location:
New York, New York, United States of America

Hours:
40

Pay Details:
$119,600 - $178,880 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

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Line of Business:
Analytics, Insights, & Artificial Intelligence
Job Description:

  • Job Posting Title

    Senior Manager, Business Intelligence (US)
  • Justification

    New US AML Team approved L11
  • Job Profile

    Senior Manager, Business Intelligence (US)
  • Additional Job Profiles
  • Job Description Summary

    The Senior Manager, Business Intelligence leads a specialized team of professionals varying in size and complexity that are responsible for reporting and/or BI for a key business / function in the creation of new reports and data extracts. This role contributes to the design / direction of key strategic BI related projects / initiatives to ensure critical data and reporting elements are included and all business needs are met.
  • Job Description

    Depth & Scope:

    • Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
    • Oversees and leads a large and/or highly complex, and diverse reporting function for an area of significant risk, complexity or scope
    • Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizes and anticipates emerging trends and; identifies operational efficiencies and opportunities with other business management / enterprise areas
    • Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables / frameworks / short to long term goals etc.)
    • Sets operational team direction and collaborates with others to execute on common goals
    • Focuses on longer-range planning for functional area (e.g. 12 months or greater)

    Education & Experience:

    • Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;
    • 7+ year of relevant experience; higher degree education and research tenure can be counted

    Customer Accountabilities:

    • Leads a team of data / reporting analysts or specialists
    • Leads and executes data / business processing / reporting using various internal data sources to support the understanding of customers, business drivers and financial results
    • Supports all relevant projects and initiatives to ensure project data and reporting requirements are met; may also be accountable to lead team in bridging the gap between analytic outputs and business insights, including improving information presentation / delivery
    • Oversees quality of data visualization presentations / layouts / templates etc. to be leveraged across a given business or across the enterprise and providea authoritative subject matter expertise and consultative support for own team, as required
    • Works in a consultative role to provide "value-added" insights in the form of analysis, interpretation and advice to colleagues and supported business leaders on
    • Liaises with stakeholders to conduct effective discussions on project requirements, data specifications, priority and timeline to ensure timely and accurate deliveries
    • Creates and maintains detailed documentation on all projects / requests
    • Ensures all projects are delivered according to department standards and guidelines
    • Escalates according to operating model to remove barriers for the direct reports
    • Manages and resources the request pipeline to ensure projects and initiatives are completed on time / within budget within priority order (as set by regulatory deadlines, business strategy, etc.)
    • Manages relationships with key stakeholders to ensure proactive notification of upcoming projects, data reporting requests
    • Manages resource capacity and maintains a pool of technical specialists to work on data and reporting projects
    • Supports a culture of continuous improvement, implements process improvements including updates to BI intake process, development of SLAs, introduction of project roadmap / status reporting processes, etc.
    • Ensures team has support and training required on technical platforms and business domain knowledge
    • Coaches and supports direct reports in reaching their objectives and delivering business results

    Shareholder Accountabilities:

    • Ensures team adheres to enterprise frameworks and methodologies related to overall BI & Reporting
    • Leads relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
    • Supports team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank
    • Assesses / identifies key issues and escalates to appropriate levels and relevant stakeholders and business management where required
    • Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
    • Identifies, mitigates and reports on risk issues per enterprise policy / guidelines and ensures appropriate escalation processes are followed
    • Ensures business operations follow applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets)
    • Works closely with key business leaders to optimize TDBG's resources and leverage TD's operating model to maximize efficiency, effectiveness, and scale
    • Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provides guidance for complex situations
    • May lead relevant governance meetings or committees and related deliverables / outcomes representing the business on governance and control issues
    • Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed
    • Oversees or leads the facilitation and/or implementation of action / remediation plans to address performance / risk / governance issues
    • May provide data visualization and analytical thought leadership and stays current on development in data mining and the application of data science

    Employee/Team Accountabilities:

    • Cultivates and models the Colleague Promise to support colleague growth, and a culture of care; makes an impact at work and in our communities by leading with authenticity and supporting well being to represent TD's brand
    • Connects the alignment of colleague's contributions with the TD Shared Commitments
    • Builds and retains an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborates to move with speed and get things done
    • Demonstrates inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results
    • Sustains, identifies strong talent, recruits and develops a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
    • Enables colleague growth by encouraging colleague development to achieve career and business objectives; ensures timely feedback, motivates appreciation and recognition to all colleagues
    • Enables a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership
    • Fosters an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensures timely management and escalation of issues and creates opportunities to collaborate with other functions and teams
    • Leads your team through change and creates an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicates a compelling vision with clarity and empowers colleagues to drive innovation
    • Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive results
    • Develops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TD
    • Fosters a high-performance culture by setting team targets and objectives, promotes and facilitates on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results
    • Manages employees in compliance with all human resources policies, procedures and guidelines of conduct

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Client-provided location(s): New York, NY, USA
Job ID: TD_bank-R_1379513
Employment Type: Full Time