Job Description:

Department Overview

The Global Compliance Department is responsible for overseeing Regulatory Compliance across TDBG in accordance with the Global Compliance Framework. This includes ensuring that businesses are aware of the legislation under which they are governed and providing advice and support as required. The team is also accountable for promoting regulatory compliance by developing and maintaining compliance programs, including relevant training, carrying out independent monitoring and oversight activities and meeting reporting requirements.

Job Description

Reporting to the RESL Senior Manager Compliance Business Oversight, Canadian Banking Compliance, the Senior Compliance Business Oversight Officer (SCO) will be a member of the Money Out Canadian Banking Compliance (CBC) team, and will: a) provide guidance, oversight and expertise to Canadian Banking businesses on regulatory requirements and controls, and assist the businesses in managing their regulatory compliance and conduct risk; and b) provide ongoing oversight and maintenance of our internal Compliance program.

Support of Canadian Banking businesses

The successful candidate will act as a subject matter expert and provide ongoing advice and support on regulatory compliance and conduct risk matters, including consumer protection (under the federal Bank Act or provincial consumer protection legislation), CDIC, Privacy (including PIPEDA and CASL), Conduct Risk, and OSFI Guidelines. This subject matter expertise is leveraged to execute our Compliance oversight program, elements of which include:

• Regulatory Change Management: Provide input on proposed changes to regulatory requirements or guidelines and serve as subject matter expert as those changes are implemented across TD; Assess emerging regulatory or industry risks and recommend policy and/or action to the business;
• Maintain Inventory of Requirements: Maintain inventories of the regulatory requirements applicable to the business, assess the risks of each requirement, and work with business partners to map corresponding controls to mitigate those risks
• Preventive Guidance: review new products and processes; participate in business-initiated projects and provide advice on regulatory requirements; Provide guidance to the business in establishing day to day regulatory compliance controls; Support the implementation and sustainably of an effective first line oversight program within the business
• Detective Activities: Detect and mitigate violations of regulatory or internal policy requirements; Independently monitor and assess effectiveness of business regulatory compliance controls; Support regulatory Compliance Department testing and monitoring programs;
• Issue Management: Provide guidance throughout the life cycle of an issue, from detection to resolution; Review business action plans for effectiveness and timely implementation; Report on existing and emerging regulatory compliance issues and risks to Compliance senior management, business senior management, and regulators as required.
• Regulatory Engagement Assist with responding to regulatory examinations and investigations, completing required filings and reporting to regulators;
• Risk Assessment: Assess the overall state the business' Compliance with regulatory requirements, including the effectiveness of its own Regulatory Compliance Management (RCM) program;
• Reporting: Report identified or emerging risks to senior management within Compliance, the business, applicable Boards, and regulators as required.

Support of internal Compliance program

The successful candidate will also assist in the internal CBC program, which includes oversight and development of policies, job aids, training and strategic initiatives, and represent CBC on pan-Compliance initiatives.

Job Requirements

• Excellent written and oral communication skills
• Ability to understand regulatory requirements and apply that knowledge to business-specific scenarios (candidates selected for an interview will be asked to prepare a written regulatory analysis based on a hypothetical scenario)
• Excellent oral and written communication abilities that include well developed listening and negotiation skills;
• Ability to work in a fast-paced environment;
• Proactive and motivated, with demonstrated consensus building skills;
• Strong critical thinking, organizational and problem-solving skills;
• Ability to deliver on priorities under tight deadlines;
• Ability to liaise with a number of internal stakeholders, including executives, to prepare reports
• Customer experience orientation;
• Strong interpersonal skills with the ability to interact at all levels of the Bank with superior organizational awareness;
• Ability to operate in an evolving, sometimes ambiguous environment;
• Knowledge of Canadian Banking products, policies & processes is preferred
• Previous experience related to regulatory compliance, legal, or risk management is an asset
• Candidates are asked to prepare a cover letter outlining their qualifications with respect to the skills above.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet