Senior Business Architect

Job Description:

Department Overview

Wealth Business Architecture encompasses the end-to-end lifecycle of defining and realizing the target state business capabilities, which enable TD Wealth strategic priorities. This includes how all business processes and key enablers are aligned and utilized, to deliver a seamless client and employee experience, while ensuring adherence to all regulatory and risk/control requirements. This team works in close collaboration with all Wealth Business Units (Direct Investing, Advice and Asset Management) along with key partners such as Platforms, Operations, Governance and Control and Vendors.

Our primary focus is to lead the strategic design and development of future-proof business capabilities that empower colleagues, enhance customer experiences and streamline operations. Strive to focus on innovative solutions that bolster growth, ensure resiliency and scalability, so that our Wealth business remains adaptable and competitive in an evolving market.

Job Description:

The successful candidate will be accountable for formulating the end-to-end vision for the Pan-Wealth Strategy to enable future business Journey and Platform objectives. This will entail encompassing the end-to-end life cycle of each business service including the strategic roadmap and/or business process changes and the sustainment model. These business capabilities roll up into the overarching Business Architecture vision that will shape the Wealth businesses moving forward.

Job Requirements:

Reporting to the Associate Vice President in the E2E Capability Build & Operational Readiness & Effectiveness and Journeys, the responsibilities include but are not limited to the following:

Drive Innovation & Strategic Transformation

• Design the target state for the capabilities owned, demonstrating how it will achieve strategic business outcomes, while collaborating with other partners
• Develop the long-term roadmap of initiatives that will achieve the target state directly owning the business rationale for each initiative (cost/benefit, strategic alignment, etc.)
• Identify and implement process improvements that reduce costs or create capacity within capabilities assigned
• Provide Investment recommendations, based on business priorities and support implementations to accelerate transformation
• Stay up-to-date with industry knowledge and participate in industry committees and/or conferences

Engage

• Proactively engage user groups and business leaders to ensure that capability solutions are fulfilling on their evolving needs
• Manage vendor partners, as applicable, to ensure ongoing alignment to the assigned capability's needs and to the long-term strategic road and architecture vision

Support

• Manage the ongoing sustainment model for the capabilities owned
• Manage issues or escalations in relation to the capabilities within your portfolio

Measure / Monitor

• Clearly define capability success metrics around overall effectiveness for capabilities assigned
• Develop portfolio dashboard, for capabilities assigned, that could include testimonials and portfolio metrics for reporting to business lines
• Actively seek feedback from users and support areas

Evolve

• Understand the Vendor landscape, identifying best-in-class solution providers and opportunities emerging in the industry
• Understand how the businesses use the tool/program and their key needs to enable business strategy; identify opportunities for reusability, scalability, innovation and enterprise-wide solutions

Lead

• Guide and direct a team of Business Analysts/Architects, providing coaching, mentoring and development opportunities
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues

Additional Details

Qualifications / Skills / Experiences:

• Creative thinker that can conceptualize ideas that align to strategic vision
• Proven product management abilities - can manage the full life cycle of a product / capability
• Strong business background and sound experience in the Wealth industry,
• Experience in providing delivery leadership and driving successful business outcomes
• Leadership skills with the ability to impact and influence individuals and teams The successful candidate must have superior presentation skills
• Proven ability to effectively communicate complex issues
• The ability to bring a client and employee experience point-of-view
• Excellent relationship management abilities and team building skills
• Experienced meeting facilitator
• Proficiency of PowerPoint, Word, Excel, and Visio

Special Education Requirements / Accreditations

• Undergraduate degree
• Canadian Securities Course /Options Licensing Course an asset
• Experience with Agile an asset (specifically acting as a Product Owner)
• Financial Services Industry designations considered an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet