Project Specialist III (US)

Line of Business:
Sales & Customer Distribution Support
Job Description:

The Project Specialist III, US Liquidity will provide support to Program Manager to track and report on the status of the program, processes, deliverables in accordance with established standards, documentation quality guidelines and timelines, handles administrative tasks related to tracking program status updates, ensuring traceability, following up on actions, enabling timely escalation and transparency of risks and issues identified by project managers. This may include coordination with project stakeholders, documentation gathering and supporting project artifacts creation. The ideal candidate will have advanced skills with Microsoft Office especially EXCEL, POWER POINT and WORD, knowledge of Visio and Project will be beneficial in the execution of this role.

The role will focus on consolidating information from various project reports, staying up-to-date on program updates and status tracking to support the preparation of the executive and regulatory reporting materials; will maintain records and historical archives for all Program Documentation on the SharePoint site, will coordinate, collect and track collection of the materials requested by the regulators, will be responsible for timely production of the reporting materials, dashboards, and project timetables in accordance with established style guides.

The US Liquidity team is working through a multiyear initiative partnering various stakeholders in businesses, risk management, technology, internal audit and other lines of business within the Bank.

Depth & Scope:

• Initiates and champions new projects based on personal knowledge of industry and Company; evaluates various alternatives based on extensive research and information and provides analysis of recommendations as needed; meets with department and other Company management as needed to gain approvals
• May supervise staff as directed; assigning, prioritizing and monitoring work
• Seeks help from management usually only with largest, most complex projects, typically during the project planning stage
• Manages self (and/or) teams controllable expenses to designated budget
• Participates in evaluating effectiveness of projects after implementation; receives feedback from various internal areas and outside vendors, passes information to others as necessary and incorporates changes into future project plans
• Provides input to department policies and procedures and ensures their proper implementation; ensures that area's activities comply with any applicable legal and regulatory guidelines

Education & Experience:

• Bachelor's degree or progressive work experience in addition to experience below
• 5+ Years of related experience
• Demonstrated ability to successfully plan, develop, lead and execute projects.
• Proven ability to gather information and recommend solutions.
• Excellent process improvement skills, including the ability to evaluate procedures and recommend improvements.
• Excellent communication skills, including strong writing ability.
• Effective presentation and influencing skills.
• Supervisory experience preferred.
• Strong PC Skills
• PREFERRED QUALIFICATIONS
• Advanced Microsoft Office Skill
• Visio and Project skills

Customer Accountabilities:

• Understands and supports the Bank's Customer Service Strategy
• Considers the impact of decisions on the well-being of TD, its Customers and stakeholders
• Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
• Model quality service delivery at every interaction
• Leads and contributes to the ongoing improvement of the partner / Customer experience

Employee/Team Accountabilities:

• Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and create an extraordinary employee experience
• Participates fully as a member of the team and contribute to a positive work environment
• May provide leadership, training, and guidance to other team members
• Ensures ongoing communication with the team on the status / progress of projects and issues / points of interest
• Actively shares information and knowledge, and proactively learn from the expertise of others

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Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.