Work Location:
Fort Lauderdale, Florida, United States of America
Hours:
40
Pay Details:
$141,960 - $213,200 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
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Line of Business:
Product Management
Job Description:
The director of an Open-Source Project Office (OSPO) is responsible for creation and execution of an enterprise-wide Open-Source strategy with metrics for tracking objectives. The OSPO drives what is needed for their company and its interactions with Open-Source communities, taking ideas and collaborations from the larger Open-Source Ecosystems. The OSPO is responsible for creating, collecting, and maintaining Open-Source educational materials, and ensuring that potential Open-Source contributors have read the education materials before they are cleared to contribute to an Open-Source project.
The OSPO works with legal to check the Open-Source licenses to ensure that Open-Source is consumed and contributed to by company staff in a manner compliant with said licenses and internal Intellectual Property guidelines. The OSPO director or their staff will maintain the list of contributors that have signed the Individual and/or Corporate License Agreements (CLA) associated with the strategic Open-Source projects. The OSPO should have a dedicated budget to have Open-Source contributors on staff that can help educate and train employees across the enterprise on how to effectively contribute to Open-Source projects and establish eminence. In some cases, the same resources can be the first contributors for the company to strategic Open-Source projects to create a foot hold and establish influence and freedom of action in the Open-Source projects.
Core Activities:
- Set up a review board to serve as a clearinghouse for all Open-Source activities, including license compliance and Intellectual Property reviews.
- Define policies on permissible levels of contribution (e.g., bug fixes and doc enhancements that should be okay without review, large contributions that should require clearance).
- Create an inventory of all software that is used and work with legal to ensure only Open-Source projects with acceptable licenses are consumed or contributed to.
- Where inner source is adopted, the OSPO sets up the mechanisms for driving and managing inner source activities.
Organizations in the Enterprise:
- Identify the strategic objectives for why the organizations want to contribute to or consume Open-Source
- Work across the business units, key partners, and legal to align on the Open-Source strategy and objectives.
- Drive the Innersource initiatives to create and support the infrastructure required to be successful.
Community and Skills:
- Lead efforts to encourage enterprise developers to contribute to Open-Source. (e.g., Open-Source award programs)
- Lead Open-Source training boot camps and organize mentoring programs.
Depth & Scope:
- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
- Provides strategic direction in developing and implementing the Bank's products, services, programs and projects including features, benefits and characteristics that meet customer needs. Responsible for formulating strategy, policy and overall direction of the identified product or suite of products portfolio.
- Acts as the expert on the market and maintains vigilance gathering industry expert opinions and qualitative market data for different market segments.
- Leads business plans leveraging Acquisition and Segments teams to increase new account growth and track P&L impact
- Ensures effective ways to deliver complete solutions to identify market problems and ensures gaps are identified and filled.
- Reviews and approves business and expense plans and tracks success and effectiveness of product development delivery and implementation. Develops and manages the product development calendar and oversees the successful and seamless execution of deliverables.
- Manages the identification of competitive offerings in the market and their strengths and weaknesses. Prioritizes the presence and relative importance of key product deliverables.
- Determines the methodology to quantify market analysis to look at internal measurements and product performance to determine how the product impacts the Company operations including product life cycle, quality, technical support, marketing programs and sales support.
- Oversees the creation of product roadmaps to illustrate the vision for the product. Plans product solutions thatmeets our clients needs. .
- Ensures the creation of scenarios to describe the evolving changes within the market and illustrate why product features/ benefits are necessary for acquisition and retention.
- Directs market research projects and recommends methods for growing existing markets and developing opportunities for customer products and services.
- Consults and advises executive management on the marketing initiatives related to major Company activities.
- Studies, analyzes and reports on quality of service, customer attitudes, economic conditions and government controls with respect to their effect on sales of existing or proposed products and services. Collaborates with business lines in establishing new services and products.
- Demonstrates effectiveness in creating and using conceptual frameworks to structure the develop insights into the consumer; as a result, demonstrates a high level of analytical rigor in formulation of product insights.
- Ensures the team effectively implements and monitors product/segment performance against objectives, recommending enhancements to ensure a consistent customer, brand experience
- Delivers financial results for the product/product suite via operation of all available levers: pricing, margin, volume etc., creates and delivers business cases to achieve strategic business results (acquisition, retention, customer experience, engagement and market share)
- Partners with key business leaders to develop business plan, ensuring the optimal use of resources and leverages TD's operating model to maximize efficiency, effectiveness and scale
- Liaises with partners (i.e. Marketing, Phone Channel, Retail) to understand industry and customer trends; analyze challenges and identify areas of opportunity through customer research, focus groups, and external secondary research; facilitate ideation sessions and build necessary business cases for NPD, identifying solutions and building stronger plans for growth
- Ensures all products are in compliance and meet all regulatory requirements
- Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
- Ensures employees are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
Education & Experience:
- Bachelor's degree or progressive work experience in addition to experience below.
- 10+ years related experience required
- Proven senior management leadership skills to lead a team of product management experts
- Ability to develop and effectively drive product strategies throughout the organization
- Proven experience in product research, product analysis and development, forecasting, pricing and competitive intelligence
- Superb communication, problem-solving and decision making skills with ability to effectively communicate with executive management
- Proven ability to build strong collaborative business relationships
- Demonstrated ability to negotiate and apply skills to exercise influence over others decisions without express authority and influence mass change management
- Experience in leading project management and delivering on time and within budget
- Proven experience in product pricing, financial statements and ensuring budget targets are met or exceeded
- Expert knowledge of current and emerging competitor and market trends
- Ability to exercise sound judgement in making decisions
- High proficency in preparing and managing budgets and P&L
- Knowledge of and/or skill in using analytical software tools, data analysis methods and reporting techniques
- Ability to handle confidential information with discretion
Preferred Qualifications:
Experience with strategic Open-Source steering committees, community foundations, and other types of Open-Source organizations.
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Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.