Work Location:
Singapore, Singapore
Hours:
40
Line of Business:
Technology Solutions
Pay Details:
We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
Job Description:
We are seeking a skilled and versatile Monitoring & Automation Engineer to join our team. The ideal candidate will have expertise in monitoring, observability, automation, and scheduling tool. This role requires a strong technical background, excellent problem-solving abilities, and the ability to work in a fast-paced environment supporting critical applications.
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Duties and Accountabilities
- Implement, manage, and optimize monitoring and observability tools such as Splunk, Dynatrace, or equivalent.
- Support and maintain AutoSys and its components (AE, EEM, WCC).
- Develop automation solutions using Perl, Python, Shell, PowerShell, NodeJS, etc.
- Provide support for time-sensitive, complex application batches, ensuring minimal downtime.
- Collaborate effectively with technology partners to diagnose and resolve issues.
- Adhere to ITIL processes, including Incident, Problem, and Change Management.
- Communicate effectively with global teams, stakeholders, and business units.
- Manage multiple tasks and priorities efficiently in a dynamic, high-pressure environment.
- Plan and execute periodic DR tests, user attestation & remediation of audit findings
- Perform BAU tasks as assigned time to time and/or provide afterhours support if required
Job Requirements
- The successful candidate must possess most of the following essential requirements with minimum 6-8 years of relevant experience.
- Hands-on experience on monitoring and observability tools (Splunk, Dynatrace, etc.).
- Strong knowledge of AutoSys or other job scheduling tools.
- Proficiency in automation scripting using Perl, Python, Shell, PowerShell, NodeJS.
- Solid understanding of database management (preferably MSSQL).
- Strong experience with Windows & Linux OS administration.
- Understanding of network and security systems fundamentals.
- Basic knowledge of Active Directory for system authentication and integration.
- Experience in Azure Cloud environments.
- Background in architecture design, system integration, and implementation.
- Excellent troubleshooting and analytical skills to resolve complex technical issues.
- Strong grasp of ITIL best practices in Incident, Problem, and Change Management.
- Excellent communication skills - both verbal and written.
- Self-motivated, highly organized, and able to work independently or in a team.
- Ability to multi-task and prioritize effectively in a high-pressure environment.
- Rotational weekend support for deployment, maintenance and support activities (if needed).
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.