Manager, RASL Technical Writer

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Technology Solutions

Pay Details:
-

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

• The technical writer will craft clear, compliant, and succent RASL responses that meet the stringent demands of the financial sector.
• Strong understanding of financial, domain, RASL terminology.
• Strong experience in understanding various audience member requirements and crafting content to comply.
• Ability to write clearly, concisely, and accurately for a variety of audiences (e.g., technical staff, business stakeholders, and regulators).
• Responsible to update all applicable platforms during the lifecycle of the RASL response. Must be able to document and update systems in accordance with strict deadlines.
• Understand regulations and audit to ensure documents complies with all applicable standards.
• Proficiency with documentation tools and ability to identify gaps in knowledge, ensuring to ask the right questions.
• Ability to align documentation with regulatory expectations.
• Strong focus on accuracy, grammar, formatting, and consistency to produce error-free documentation.
• Ability to review and edit documents to maintain high-quality standards.
• Skills to work closely with cross-functional teams, including all applicable stakeholders at the bank.
• Ability to understand feedback and incorporate inputs from multiple stakeholders.
• Strong interpersonal skills to bridge the gap between different stakeholders.
• Ability to navigate through a large organization and collaborate with multiple stakeholders to drive optimal outcome and will have strong interpersonal skills to bridge the gap between different stakeholders.
• Data / Fact driven, with the ability to manage multiple initiatives, prioritize tasks, and meet tight deadlines in a fast-paced environment.
• Highly motivated self-starter with a passion for challenging the status quo and taking action to achieve results.
• Act as a brand ambassador for TAR-U

• Ability to thrive within an active environment with a high level of ambiguity with the need to be agile and adapt to last-minute changes/events.
• Ability to write clearly, concisely, and accurately for a variety of audiences (e.g., technical staff, business stakeholders, and regulators). The technical writers will be responsible for reviewing regulatory and audit inquiries and must possess a mix of writing, analytical, regulatory, and communication skills.
• Expertise in translating complex financial and technical concepts into user-friendly documentation.
• Strong communication and presentation skills with the ability to adapt based on the forum and audience.
• Experienced in reprioritizing timelines due to shifting objectives / business needs.
• Able to deliver on multiple priorities and the requests of multiple stakeholders in a fast paced and very dynamic environment.
• Identify, assess, monitor, report on and help prioritize the remediation risk and control gaps.
• Collaborate with partners by providing expertise to enable informed decisions in alignment with regulations.
• Strong communications, relationship management & presentation skills. Must be comfortable in working with executive levels up to/including SVP's, senior executives.
• Highly motivated individual with a proven track record of delivering results through ambiguity.
• Demonstrated ability to partner and interact with all levels including senior executive leaders; collaborate and influence individuals.
• Ability and demonstrated experience in exercising sound judgment, dealing with sensitive information and situations.
• Exceptional attention to detail and organizational skills coupled with an ability to coordinate multiple priorities and deliver high quality work under pressure.
• Excellent communication skills both written and oral; active listener and ability to distill and consolidate information into clear and concise information.

• Enable, oversee, and support TAR-U with the following core capabilities:
• TAR-U will lead back-office activities to draft responses and will actively support stakeholders.
• TAR-U will streamline and proactively manage how we respond to regulators and auditors, executing with consistency, speed & accuracy.
• Create in-house proficiency on regulatory and domain level knowledge to provide subject matter expertise on draft responses.