Job Description:

Department Overview

The Wealth Shared Services, Governance & Control (WSS G&C) team is responsible for managing the enterprise regulatory compliance and operational risk programs across the TD Wealth segment. The team enables multiple Wealth business units through the timely and consistent implementation of control and governance programs, initiatives, policies and standards.

Job Description

Reporting to the Senior Manager, Governance & Control, this position will be primarily responsible for enabling multiple Wealth lines of business with the implementation of the enterprise regulatory compliance and operational risk program by delivering an effective Issues Management framework. This role directly anchors back to enterprise Regulatory Compliance Management (RCM) standards and Operational Risk Management (ORM) requirements. Aligning to the Wealth Shared Services, Strategic Priorities, is a critical component to the role's mandate.

Primary Responsibilities

As part of the key accountabilities of the role, the Manager will:

• Support and facilitate identification and remediation of Wealth Canada issues.
• Partner with risk owners and key stakeholders to confirm issues are identified and captured in MERLIN (enterprise issues management book of reord).
• Oversee issues/findings to support committed milestones are met for remediation and are actioned by the Wealth colleagues appropriately, and in a timely manner.
• Ability to determine root cause (people, process, technology, etc.) and associate back to major risk categories impacted (compliance/regulatory, operational, vendor, etc.).
• Assess and determine rationale and factors tied to severity ratings (organizational impact, potential financial loss, reputational impact, etc.).
• Perform effective 1B challenge of remediation plans and issue resolution.
• Effectively manage ad-hoc governance, risk management and control projects or tasks of varying complexities within established deadlines.
• Establish strong relationships which includes facilitating an efficient interaction model with Wealth colleagues and Control Partners such as Compliance, Risk Management, GAML, and Internal Audit.
• Monitor, track, and report issues to appropriate Oversight Committees and Stakeholders.
• Implement governance and control processes to confirm risks are mitigated and clearly identify control performer ownership within Wealth business units.
• Manage and lead governance and oversight forums and develop high-quality presentation materials.
• Support and/or lead informing various executive level materials with relevant and accurate content.
• Foster an environment and culture that encourages productivity, innovation, process improvement, teamwork, and a high level of professionalism.

Job Requirements

• University or Post-Graduate degree
• Minimum 5 years regulatory compliance (CIRO, OSC, etc.), internal audit and/or risk management experience (financial services industry preferred).
• Experience and knowledge of wealth business unit processes including registerable activities.
• Professional accounting/auditing/risk management designation would be considered an asset.
• Strong written and verbal communication skills.
• Self-motivated, resourceful team player with high energy and ability to work independently.
• Comfortable leading through transformational change and recognized as a champion for continuous improvement.
• Strong analytical/research skills & business acumen with the ability to breakdown complex subjects into manageable parts in a systematic manner & assess risk/challenge the status quo.
• Strong interpersonal and relationship management skills.
• Effective time management, multi-tasking and organizational skills to meet tight timeframes as well as flexibility to adapt to changing priorities.
• Deliverable-focused.
• Ability to take initiative and work independently and in a team environment.
• Confident presentation and facilitation skills

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet