Work Location:
Canada

Hours:
37.5

Line of Business:
Enterprise Enabling Functions

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Oversee and lead a team of Business Analysts / Specialists with accountability for delivering business requirements on a broad range of projects and/or programs varying in risk, size and complexity while aligning to business strategies. Provide leadership, direction and coaching to develop skills and organizational capabilities to meet/exceed strategic goals and achieve business results.

• Manage and lead a team of Business Analysts / Specialists and oversee related business analysis activities and deliverables aligned to a broad range of business clients/segments
• Lead a team and collaborate with a diverse range of stakeholders; communicate effectively by adapting style and technique to a diverse audience
• Collaborate with and influence partners, sponsors and businesses to make effective business decisions
• Build and grow talent by developing skills and capabilities to ensure project success, achieve business results and improve the end to end customer experience
• Provide support and input to the required documentation/deliverables and monitor/assess to mitigate risks, ensure quality outputs and track progress
• Provide guidance and direction to ensure the team possesses a strong understanding of the end to end customer approach when making decisions within projects/programs
• Provide leadership guidance to team and stakeholders to build effective relationships that support business goals
• Support team with customer problem resolution to pro-actively identify potential issues and support the resolution of issues/escalations or redirect as appropriate
• Oversee, manage and prioritize resource allocation on projects and ensure appropriate level of expertise and capabilities are assigned to initiatives
• Ensure process, methodologies and tools are applied appropriately and timely
• Act as a consultant / resource to business partners and stakeholders at all levels by promoting and developing awareness of business analysis, requirements discipline and best practices
• Provide insight, information and recommendations to the BA community of practice to align with enterprise & industry best practices
• Support team in managing and building positive relationships with project team members, business, technology, vendor and key stakeholders
• Manage the project in-take process and allocate resources based on skills and capabilities while setting clear expectations on work packages to effectively lead project delivery
• Manage, oversee and prioritize resources to effectively support projects based on business need to achieve project benefits
• Provide guidance and support to the team in the delivery of requirements for projects which are based on project governance level, complexity and risk: align decisions to TD's risk appetite
• Maintain high level of awareness of current enterprise, industry trends and best practices as it relates to Business Analysis and is considered a subject matter expert with advanced knowledge of the business analysis discipline
• Provide guidance/support with the delivery of the business case and requirements documentation with focus on reusability, scalability, innovation and enterprise solutions
• Review the quality of artifacts and track individual progress based on performance measures/metrics
• Contribute to the development of templates, best practices, learning tools and professional development that will drive efficiency and effectiveness
• Oversee deliverables for project delivery and align with TD's Enterprise discipline, best practices and governance
• Lead and participate in the BA community of practice and identify advocates for best practices related to the BA profession
• Ensure team maintains compliance and procedure guidelines to support satisfactory audit results
• Provides guidance and support to Business Analysts to define measures of success as defined in the project charter
• Provides support and guidance in the delivery of business requirements
• Provide guidance and support to a team of Business Analysts in the delivery of requirements on projects which are based on the project governance level, complexity and risk
• Oversee business expenses and FTE plans and ensure controls in place to monitor, effectively track and manage to established plans
• Lead and coach a team to execute work packages associated with Tier 1-5 projects/programs
• Provide coaching, development, succession planning, recruitment, resource management and overall team leadership and provide regular input into Business Analysts assessment of performance through coaching and development plans
• Provide leadership, mentorship and guidance to team and peers across business segments
• Lead and motivate stakeholders, business sponsors, executives and LoB to support organizational goals
• Identify and set targets, performance measures/metrics and objectives for the team and track progress
• Grow team expertise in the business analysis discipline and continually look for opportunities fo development
• Foster a positive and cohesive team environment / culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism
• Support annual employee survey and active participation in action planning
• Prioritize and manage own workload in order to deliver quality results and meet timelines
• Ensure timely communication of issues/ points of interest or matters affecting work
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business and/or team
• Establish effective relationships across multiple LoB, partners and Program/Project Managers
• Celebrate team accomplishments and successes through effective use of the Reward and Recognition programs
• Contribute to a positive work environment by embracing and encouraging team to embrace diversity in the workplace and proudly representing TD in the community
• Manages a small team of Business Analysts that are assigned to projects ranging in size with low to medium complexity and risk
• Provides coaching, mentorship and guidance to team within area of expertise
• Coordinates and prioritizes multiple initiatives and manages team resource allocation
• Sound to Advanced knowledge of business analysis, project delivery practices and standards
• Establishes effective relationships with different Stakeholders, Business Sponsors, Executives and LoB
• Resource management responsibilities (includes people management)
• Contributes to the overall business analysis discipline and strategy for the respective areas
• Generally reports to a Senior Manager

• Undergraduate degree
• Business Analysis Accreditation is an asset
• 5-7 years related experience