As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

DEPARTMENT OVERVIEW

The Global Sustainability and Corporate Citizenship Group brings together TD's business, philanthropy and human capital to deliver on the bank's purpose to enrich the lives of our customers, communities and colleagues. The team's aspiration is to link our business, products, services, and community investments, under one single narrative for greater focus, intent, and impact. The team is focused on finding and enabling opportunities that differentiate the brand and enhance reputation, strengthen the employee value proposition, drive social and environmental impact and create shared value.

The Environmental, Social, Governance (ESG) Stakeholder Engagement team works together with business segments and corporate function partners across TD, including Sustainability and Corporate Citizenship, Investor Relations, Corporate and Public Affairs, Risk Management, and Legal, to support stakeholder understanding of TD's sustainability strategy, and enable business and corporate team understanding of current and emerging ESG topics from stakeholders.

JOB OVERVIEW:

Reporting to Senior Manager of ESG Stakeholder Engagement, the Manager, ESG Stakeholder Engagement, will support the ESG Stakeholder Engagement team by developing and managing timely responses to stakeholder inquiries, monitoring and analyzing stakeholder insights, managing ESG rater assessments, and developing communications, briefings, and reporting.

Key Accountabilities

• Develop and manage responses to stakeholder inquiries on TD's ESG strategy and performance (including from non-governmental organizations (NGO), investors, ESG raters, community organizations, and customers), verify data against TD's external disclosures, and manage review process with cross-functional partners and leaders
• Support the development of communications and briefings for investor relations, including investor presentations, speaking notes, Q&A documents, and investor inquiries
• Support and coordinate the development of ESG content in the proxy circular
• Develop stakeholder engagement content for the external ESG Reporting Suite
• Develop stakeholder engagement content for ongoing partner reporting, including in support of Risk Management
• Develop and coordinate quarterly and semiannual stakeholder insights reporting, working with members across TD teams
• Monitor and analyze key insights from NGOs, and develop briefing and reporting to share insights with TD teams
• Manage the review of assessments from key ESG raters
• Manage the completion and reviews of key ESG rater assessments and surveys
• Assess ongoing opportunities for new ESG rater assessments
• Maintain and continue to enhance stakeholder inquiry management and ESG rater processes, including tracking and reporting of engagements, stakeholder engagement taxonomy, and governance approach
• Utilize ESG monitoring tools, including Sigwatch and RepRisk, to monitor current and emerging issues
• Manage ESG rater subscriptions
• Support the ongoing implementation and maintenance of the ESG Stakeholder Engagement Strategy, including measurement of program effectiveness
• Maintain strong understanding of TD's businesses, ESG subject matter knowledge and issues, and external environment, to deliver and ensure effective strategies and responses
• Research best-in-class practices in stakeholder engagement and provide recommendations on potential enhancements

Job Requirements

• Strong data and numeracy skills, including ability to analyze and manage large quantity of quantitative and qualitative data, and leverage Pivot Tables in Excel
• Strategic thinking and analytical skills, with demonstrated ability in connecting and making meaning on diverse topics to develop recommendations and plans
• Strong project management experience, with ability for project planning, managing multiple concurrent workstreams, and work with diverse teams to manage timelines
• Strong writing skills, with ability to translate complex ideas into digestible content
• Organizational awareness, resourcefulness and demonstrated relationship building skills - understanding of whom to engage in order to identify solutions and resolve issues
• Demonstrated ability in collaborating with different business and functional teams across TD
• Attention to detail, to ensure high-quality deliverables
• Excellent multi-tasking, organizational and time management abilities; able to prioritize, managing competing priorities and escalate issues effectively
• Excellent PowerPoint skills to synthesize key information for senior level consumption
• Minimum Bachelor's degree, preferably in sustainability, finance, communications, or business
• Prior experience working in sustainability, investor relations, or ESG investing would be an asset
• Proactive in learning about diverse areas across ESG

Education and Accreditation

• A bachelor's university degree

Skills Category

• Data and numeracy skills
• Project management
• Strategic thinking
• Professional judgment
• Analysis
• Research
• Confidentiality
• Strong organization skills
• Strong writing skills
• Attention to detail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet