As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Critical Roles Program Manager will play a pivotal role in managing and executing the strategic initiatives of the Critical Roles Program. This individual will work closely with leadership teams, HR Business Partners, and external vendors to ensure the successful execution of critical roles program. Reporting to the Senior Manager of Talent Management, the role focuses on delivering key outcomes and driving continuous improvement within the program.

Key Accountabilities:

• Lead end-to-end management and execution of Critical Roles Program, ensuring alignment with Talent Management and HR priorities.
• Partner with HR Business Partners, internal Talent Management partners, and external vendors to support the identification, assessment, succession management and action planning for critical roles.
• Engage, manage and influence internal/external cross-functional partners to deliver on key outcomes of Critical Roles Program; act as contact and expert on elements of Critical Roles Program and facilitate learning and/or information sharing for key stakeholders, as required.
• Provide thought partnership on critical roles; leading the exploration including internal and external research, supporting development, design and implementation of ongoing development and enhancement of the Critical Roles Program by providing feedback, insights, and recommendations based on program performance and outcomes
• Manage the assessment process for critical roles, ensuring timely and effective delivery of assessments, including scheduling, managing external vendors, and communicating with key stakeholders.
• In partnership with Talent Management Assessment practice team, work with third-party vendors to manage the assessment tools and processes, ensuring high-quality deliverables and effective partnerships
• Manage program metrics and reporting, providing regular updates on the health of established metrics, including the identification of risks and gaps, and driving action where necessary.
• Lead development of sophisticated presentation materials for key governance forums, presentations, and discussions related to the program's progress, outcomes, and future direction that include analysis and insights for executive-level audiences (may include the HR Operating Committee, Senior Executive Team and the Board).
• Maintain strong governance of the program by adhering to established processes and protocols while identifying opportunities for continuous improvement and efficiency in the program's execution; contribute to the development of enhanced standard operating procedures, protocols, guidelines, etc.
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
• Develop and maintain program documentation, including program scope, governance, processes, and metrics, ensuring consistency and clarity in communications across all stakeholders.

Qualifications and Skills:

• Expert professional requiring 7+ years of relevant experience, HR knowledge and expertise with proven experience in HR program management or talent management.
• Strong project management skills, with the ability to manage multiple priorities and meet deadlines.
• Ability to manage end-to-end programs or projects with notable resource requirements, risk and/or complexity independently, and as part of a cross-functional team.
• Excellent stakeholder management and communication skills, with experience collaborating with senior leaders.
• Analytical mindset with experience in data management and reporting.
• Communicate difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet