As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

TD Legal is a team dedicated to providing legal advice and counsel to all TD business segments (Retail, Wealth, Insurance, Wholesale, Business Banking) as well as the Corporate Functions including Corporate Development, Enterprise Real Estate, Strategic Sourcing, Treasury, Global Anti-Money Laundering and Enterprise Technology & Shared Services).

Our dynamic professionals ensure compliance with the legal requirements for the Bank as a cross-border public company while providing legal advice to the business activities of TD Bank Group. If you want to be a brand ambassador while protecting and managing the risk for one of Canada's most trusted financial service providers, then join our team.

Job Overview

The Manager, Change Strategy will support the strategic planning and design of transformational change and innovation objectives within the legal department. The role will drive alignment of change strategies with our business goals, ensuring that change initiatives are carefully designed, purpose-driven, and effectively supported by key stakeholders. The ideal candidate will have a strong understanding of change management principles, business strategy, and organizational development to help us transform processes, culture, and ways of working within the Legal Department to advance our modernization agenda.

Depth & Scope

This position will be part of the Knowledge Management and Strategic Enablement Team (KMSE) and will implement and provide coaching for change strategy and tactics to lead technology, knowledge management and other innovation projects and initiatives that advance the Legal Strategic Roadmap.

Accountabilities

• Develop Change Strategy and Tactics: Design and lead high-level change strategies and develop comprehensive change management plans that align with the legal departments vision, goals, and objectives.
• Stakeholder Engagement: Define and support the communication of the purpose, benefits, and goals of change initiatives and build relationships to secure buy-in and foster a culture receptive to change
• Alignment with Business Goals: Identify success metrics for each change initiative and track alignment with strategic outcomes.
• Change Impact Assessment: Conduct change impact and risk assessments to understand the implications of change and identify dependencies, resource needs, and potential challenges to the successful implementation of change.
• Communication and Engagement Strategy: Design and execute communication plans that effectively convey the vision, benefits, and process of the change and develop materials for training, FAQs, and internal messaging to support understanding and acceptance of change.
• Leadership Coaching and Guidance: Provide coaching and support to leaders to prepare them for their roles as change sponsors and equip leadership with insights and strategies to drive engagement and support for transformational change initiatives.
• Continuous Improvement: Monitor and assess the progress of change initiatives, providing feedback to adjust strategies as needed and document lessons learned and best practices to support continuous improvement in future change efforts.

Education, Qualifications, and Experience

• Minimum 5-7 years in change management, strategic planning, organizational development, or a related field.
• Bachelor's degree in Business, Organizational Development, Human Resources, or related field (advanced degree preferred).
• Change management certifications (e.g., PROSCI, CCMP) are preferred.
• Strong ability to develop and align change strategies with business goals, with a focus on long-term impact and sustainability.
• Skilled in building relationships and influencing stakeholders across all levels of the organization.
• Excellent verbal and written communication skills with the ability to convey complex ideas clearly and persuasively.
• Ability to assess change impact, perform gap analyses, and create actionable insights to support change success.
• Comfortable with ambiguity and adept at managing change in fast-paced environments.
• Proven track record of successful change strategy implementation.
• Strong business acumen and understanding of how change impacts organizational culture and productivity.
• Ability to work independently and proactively in a strategic capacity, with attention to detail and an eye for continuous improvement.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet