Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Technology Solutions
Pay Details:
$91,200 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
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Job Description:
The Technology Controls Office supporting Customer Platforms delivers on the mandate by following these core principles:
- Communicate risks and issues clearly, succinctly, understandably, and in a manner that is focused and appropriate to the audience.
- Support technology teams in their efforts to resolve risks and issues.
- Provide transparent and timely reporting (where necessary) to support appropriate decision-making.
- Support to Customer Platforms technology and non-technology teams in the end-to-end Audit process which includes attending relevant meetings, review and challenge of audit scope, findings issued and audit report.
Job Description:
- The successful candidate will be responsible for supporting technology teams to drive risk remediation for one or more portfolios in Customer Platforms
- Requires ongoing consultations with internal and external partners such as Technology Executives, Technology Asset Owners (TAOs), Internal Audit and more.
- Prioritization and planning for resolution/mitigation of risk exceptions
- Support during Audit engagements
- Track/report/monitor oversee technology risk for existing and emerging risks
- Work with TAOs and other partners to ensure teams are compliant with Technology Risk Standards.
Responsibilities (may be individual or part of the larger team working groups):
- Track, and monitor and follow-up on progress of risk control gaps and self-identified control gaps and other IT Risk initiatives
- Preparation of IT Risk Dashboards and Executive reporting
- Contribute to Report Automation
- Investigate, track and drive remediation of any issues identified in the monthly Technology & Cybersecurity Risk Reporting and Platforms & Technology Operational Governance Report (PTOG)
- Work with other team members towards achieving quick turnarounds on initiatives and common goals
- Keep abreast of emerging trends and issues in information technology
- Contribute to building a proactive risk culture
- Build relationships with various internal/external partners to Customer Platforms
- Look for opportunities to automate reporting
Job Requirements:
- Understanding of the concepts and practices of IT risk management, IT process and related controls is an asset
- Strong facilitation skills - Monthly Risk Overview presentations to Executives and their senior leadership team
- Familiarity with the Bank's Technology Risk Management framework as well as industry best practices
- General understanding of technology issues
- Problem solve complex issues affecting area of responsibility
- Effectively interact with individuals across the organization and at various levels
- Detailed oriented, strong analytical, organization and problem-solving skills
- Must be a self-motivated, energetic and results-oriented and be committed to adding value to the team
- Excellent time management skills and a proven ability to meet deadlines and manage multiple tasks
- Work independently and in teams with minimal supervision
- Good judgment- ability to determine which issues to escalate vs. to resolve independently, and provide suggestions for possible resolution
- MS Office Suite of software (e.g, Word, PowerPoint, Visio, Outlook and SharePoint), Power BI and Tableau
- Previous risk management/Technology Controls Office (TCO) experience is an asset
- CISA and or other risk related certifications an asset
EXPERIENCE & EDUCATION
- University degree
- Information security certification / accreditation an asset
- 7+ years of relevant experience
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet