Work Location:
New York, New York, United States of America
Hours:
40
Pay Details:
$200,000 - $280,000 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
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Line of Business:
Technology Solutions
Job Description:
The Head of Technology Business Excellence is responsible for aligning technology strategies, finance, operations, and business goals. This role identifies and enables opportunities for process improvements, modernization, and economic efficiencies.
Depth & Scope:
- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
- Partners with Platforms & Technology Performance management and vendor partners to develop bespoke semi-annual Benchmarking reviews and actionable insights to address opportunities for expense and volume reductions across Labor, Assets and Third Party categories focused on Infrastructure, Application Development, Information Security and other Platforms & Technology domains as required
- Leverages insights and outcomes from US Technology benchmarking to develop multi-year optimization business cases that drive each product or domain to peer equivalent targets. This includes the creation, maintenance and automation of business case development including robust supplemental data that will specifically inform cost reduction actions over the next 3-5-year time horizon. This function is an enabler of existing optimization opportunities as well as an identifier of incremental opportunities via application / infrastructure modernization, reduction of vendor consumption and support transformational objectives of moving to a Scale Agile framework to ensure operational effectiveness and economic efficiency
- Collaborates with Technology domain leaders and Technology Finance to activate outcomes by translating committed reductions or efficiencies into multi-year financial targets included in each budget cycle and updated each forecast to document completion or identify delivery or financial risks. This creates the flywheel process back into semi-annual benchmarking activities to monitor progress end-state peer-equivalent targets
- Partners with US Technology CIO-1 and CIO-2 teams to identify tech modernization opportunities including right-sized investments, tightly coordinated delivery plans and committed tech debt removal all to be summarized via the business case development process
- Owns and enhances the Bill of Technology engagement process. Leverages the existing reporting and analytics capability build operational routines that allow for frequent business reviews coupled with Front Line Unit requests / directives to reduce tech volumes across the end user and application domains. Critical to this role is the identification of all related technology components and a strong end-to-end decommissioning process to generate the committed tech allocation / expense reductions
- Collaborates with cross-functional teams, including IT, finance, operations, and business units, to ensure the alignment and integration of technology strategies with overall business objectives
- Leads efforts to identify, track and resolve risks and issues across the technology economics continuum including technology investments accuracy, delivery or tangible tech outcomes and financial risks / delivery issues
- Establishes and monitors key performance metrics to measure the success and impact of technology initiatives on financial performance
- Mentors and develops a high-performing team of technology professionals, fostering a culture of innovation, collaboration, and continuous learning
Education & Experience:
- Bachelor's degree in technology, Economics, Finance, Business Administration, or a related field. Master's degree or relevant certifications are preferred
- 15+ years of experience in a senior leadership role within the financial services industry, with a focus on technology economics
- In-depth knowledge of the financial services industry, including regulatory requirements, market trends, and competitive landscape
- Proven track record of leading and managing cross-functional teams, driving technology-driven economic efficiencies, and achieving business objectives
- Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions
- Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels of the organization
- A forward-thinking mindset, with a passion for leveraging technology to drive business transformation and economic value
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.