Work Location:
Cherry Hill, New Jersey, United States of America
Hours:
40
Pay Details:
$200,000 - $280,000 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
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Line of Business:
Product Management
Job Description:
The Head, Consumer Products Lending, Fair Lending Center of Excellence, provides subject matter expertise, first line of defense support and guidance on fair lending related matters. Develops strategies, establishes and oversees implementation of the culture and practices of fair lending within the Bank, builds strong partnerships across the multiple AMCB 1B product functions and provides expert guidance to business units on Fair Lending-related laws and regulations. And will also keep abreast of developing trends and changes in regulations relating to Fair Lending, including: ECOA, FHA, HMDA and other regulations as applicable. This first line of defense position is responsible for the timely escalation of fair lending concerns in accordance with bank policies and procedures.
Depth & Scope:
- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
- Leads the day-to-day operations of the first Line of Defense Fair Lending Center of Excellence (FLCoE), which includes partnering with the consumer product business units and second line Compliance functions to provide fair lending subject matter support and aggregating risk and control activities for reporting and escalation purposes
- Develops strategies to ensure a culture of Fair Lending with in the Bank
- Establishes and oversees the implementation of protocols to ensure Fair Lending risks are understood and remediated
- Collaborates closely with Retail and Commercial LOB and second line Fair Lending advisors to help identify, assess, aggregate and report on Fair Lending compliance risks
- Collaborates with the Consumer Products business units, in order for the business units to mitigate fair lending risks across the enterprise including during the proposed change or implementation of new products, services or process changes
- Drives the development and maintenance of the first line Fair Lending compliance program and policies by understanding the regulation, analysis of regulatory changes, and various business changes
- Reviews and evaluates LOB alleged discrimination complaints no less than quarterly to assess resolution, response and trends to determine if actions or enhancements are recommended
- Reviews Fair Lending Risk Assessments, including evaluation of inherent risk as well as the sufficiency of business unit controls to detect and prevent fair lending risk
- Leads the development and updating of applicable policies and standards
- Collaborates with second line fair lending subject matter experts regarding data analyses as well as LOB testing and make practical recommendations in response to the results of such analytics and collaborate to track and implement control enhancements
- Identifies additional areas where focus may be needed. Create reports, visualization charts, maps, dashboards/scorecards, risk assessments etc. to identify trends, fair lending performance and risks enterprise wide
- Interprets and communicates results of first line fair lending quantitative analyses reports and risk assessments
- Reports and escalates fair lending risks to executive leadership, senior management, second line Fair Banking Compliance and other specific product owners as required
- Identifies training needs as warranted and ensure the LOB specific training is delivered
Education & Experience:
- Bachelor's degree required or equivalent experience
- Strong people management skills with 5+ years of demonstrated experience in leading high performing teams
- 10+ years of financial services experience with strong focus on consumer products
- Proven fair lending experience and knowledge of compliance risk management concepts, data, frameworks and governance practices
- Strong working knowledge of Fair and Responsible Banking, The Equal Credit Opportunity Act (ECOA), the Fair Housing Act (FHA) and Home Mortgage Disclosure Act (HMDA)
- In-depth knowledge of consumer protection laws and regulations impacting financial institutions
- Excellent leadership skills demonstrated through ownership of issues seen through to resolution, providing sound guidance to business and control leaders, and positively influencing organizational culture
- Expertise in working effectively in teams - requires a track record of working across the organization and with multiple stakeholders at varying levels
- Proven ability to manage and motivate a diverse group of professionals
- Organizationally astute, with superior influencing, collaboration and communication skills
- Strong collaborator who engages colleagues, business partners, external stakeholders, and employees
- Strong presentation and facilitation skills and strong interpersonal and leadership skills to facilitate working with senior management at all levels
- Skillful communication (written and verbal), negotiation and partnership skills to balance stakeholder input but remain objective to reach the right outcome - ability to stay resilient under pressure
- Demonstrated relationship building skills, with the ability to make things happen through the use of positive influence
- Strong people leader who possesses the ability to effectively work in teams across the bank with multiple stakeholders and to influence and align others
- Robust organizational skills with the ability to work in a fast paced environment and manage multiple deadlines and priorities
- Excellent analytical skills in assessing risk, issues and challenging the status quo
- Strong knowledge of the regulatory environment
OCC Language:
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
- Domestic Travel - Occasional
- International Travel - Occasional
- Performing sedentary work - Continuous
- Performing multiple tasks - Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds - Occasional
- Sitting - Continuous
- Standing - Occasional
- Walking - Occasional
- Moving safely in confined spaces - Occasional
- Lifting/Carrying (under 25 lbs.) - Occasional
- Lifting/Carrying (over 25 lbs.) - Never
- Squatting - Occasional
- Bending - Occasional
- Kneeling - Never
- Crawling - Never
- Climbing - Never
- Reaching overhead - Never
- Reaching forward - Occasional
- Pushing - Never
- Pulling - Never
- Twisting - Never
- Concentrating for long periods of time - Continuous
- Applying common sense to deal with problems involving standardized situations - Continuous
- Reading, writing and comprehending instructions - Continuous
- Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.