Work Location:
Mount Laurel, New Jersey, United States of America

Hours:
40

Pay Details:
$200,000 - $280,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Liaises with the BMG teams and conduit for 2nd line of defense partners across the Enterprise to ensure 1st line is appropriately identifying, owning, managing and prioritizing risks and work efforts
• Leads a team of relationship managers who are subject matter experts for their respective business lines
• Provides trusted, objective advice and guidance to the AMCB Businesses on risks and issues (Relationship Management, Program Oversight)
• Partners with Cross Border led Channel 1B teams to define standardized approaches to common capabilities
• Leverages the proposed Leading Practices Industry organizational structure approach to align current resources
• Acts as a business SME who is an active participant in understanding Business strategy and priorities to understand and mitigate any risks that my result from changes in strategy and priorities
• Draws in BMG and 2nd and 3rd line expertise to support business in complying with regulatory and compliance requirements
• Acts as conduit between BMG and control partners to the business (e.g. Compliance, AML, ORM, TRiMis)
• Engages US AMCB Consumer, Consumer Distribution, Wealth and control partners (eg.) on a regular basis to support alignment to risk appetite and business strategies and priorities
• Ensures that the risk appetite is institutionalized within the Businesses via effective training and participation on business governance/risk committees
• Ensures that first line risk management requirements are front of mind for business leaders in AMCB US Consumer, Consumer Distribution and Wealth as a business risk (Program, Oversight)
• Ensures that the BMG program is effective but is also aligned and properly calibrated with US AMCB Business structure, processes and procedures to optimize efficiency across the program from risk management/compliance and Business standpoint
• Includes active participation at business line direct report meetings and risk committee meetings in design of process and procedures of Business (Relationship Management)
• With AMCB US Consumer, Consumer Distribution and Wealth businesses: facilitates the ability to identify and assess risk and controls
• Ensures that the Consumer Businesses operate within the Bank's risk appetite across all products and services
• Drives an integrated and effective risk management program and culture across AMCB Consumer, Consumer Distribution and Wealth businesses
• Provides first line/Business perspective into overall program-wide initiatives and brings BMG and 2nd line partner expertise to support US AMCB Consumer, Consumer Distribution and Wealth business partners

• Bachelor's Degree required or equivalent experience
• 10+ years of related experience
• Solid understanding of Consumer Bank Product and Channels
• Ability to successfully operate in matrix environment
• Must have strong pulse on the industry
• Organizationally astute, with superior influencing, collaboration and communication skills
• Strong leadership and people management skills with demonstrated experience in leading and developing high performing teams
• Expertise in performing detailed data investigations and recommend specific solutions
• Expertise in working effectively in teams - requires a track record of working across the organization and with multiple stakeholders at varying levels
• Excellent organizational skills and ability to get things done and make an impact
• Previous experience developing and executing on strategies and delivering superior results in both the short and long term
• Proven ability in leveraging deep subject matter expertise to align teams to a central vision, while also listening and engaging others to provide input in the shaping of that vision
• Proven ability to manage and motivate a diverse group of professionals
• Strong people management skills with 5+ years of demonstrated experience in leading high performing teams
• Strong collaborator who engages colleagues, business partners, external stakeholders, and employees
• Strong presentation and facilitation skills and strong interpersonal and leadership skills to facilitate working with senior management at all levels
• Skillful communication (written and verbal), negotiation and partnership skills to balance stakeholder input but remain objective to reach the right outcome - ability to stay resilient under pressure
• Demonstrated relationship building skills, with the ability to make things happen through the use of positive influence
• Strong people leader who possesses the ability to effectively work in teams across the bank with multiple stakeholders and to influence and align others
• Robust organizational skills with the ability to work in a fast paced environment and manage multiple deadlines and priorities
• Excellent analytical skills in assessing risk, issues and challenging the status quo
• Strong knowledge of the regulatory environment

• Understands and supports the Bank's Customer Sales and Service Strategy; creates and maintains an environment of ethical and performance integrity behavior at all times when dealing with customers
• Considers the impact of advice and decisions on the well-being of the Bank, as well as its customers, its employees and stakeholders
• Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
• Leads, coaches and models quality service delivery at every interaction
• Supports the ongoing improvement of the partner/Customer experience

• Supports the development and implementation of operational strategies and objectives to achieve measurable excellence in the quality delivery of sales, service, and products aligned with Best Run concepts and overall enterprise strategy and objectives
• Participates in establishing and executing plans and goals for the Business to drive results
• Develops and maintains an operating budget, ensuring adherence to budget. May delegate budgetary assignments to direct reports, but maintains overall budgetary responsibility and oversight
• Provides financial reports and analysis including budget variances to management on a regular basis
• Creates a zero tolerance environment as it relates to unethical behavior toward Customer

• Sets appropriate context for the business unit/function to enable optimal performance and alignment to strategy
• Supports the creation of goals and objectives for the business unit/function. Communicates those goals and objectives to the team
• Builds capability - supports/executes plans to acquire, develop and retain diverse teams with the skills and experience necessary to realize current and future business strategies
• Role models behaviors consistent with TD's leadership profile, Customer and Employee experience agendas and risk and control culture
• Creates an extraordinary place to work - advances and sustains a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
• Leads, coaches and develops a highly effective team by ensuring ongoing training and performance and development