Line of Business:
Financial Crime Risk Management
Job Description:

The Financial Crime Risk Investigation Support Officer I provides a broad range of support and/or performs general to specialized money laundering detection activities, review of transactions and/or other processing activities.

Department Overview:

AML Financial Crime Risk Investigation Support Officer I provides a broad range of support and/or performs general to specialized money laundering detection activities related to TD customers and Watchlist Persons, review of transactions and/or other processing activities.

Depth & Scope:

• Works within established guidelines, accountable for completing routine transactions or low-moderate risk, repetitive processes within a standardized framework
• Completes transactions using a limited number of systems and/or applications
• Manages their own workload, coordinating tasks and services with others
• Identifies and assesses issues in straight forward situations using standard procedures, and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion
• Minimal decision-making authority
• Limited or first level (initial) interaction with internal partners
• Requires working knowledge and skills developed through formal training or work experience

Education & Experience:

• Undergraduate degree preferred

Preferred Skills: Able to work in multiple systems, Good communication

Customer Accountabilities:

• Performs routine to broad tasks, follows established procedures, and investigates straightforward problems to identify and implement the most suitable solution
• Completes investigations - reports/escalates risk issues or process gaps identified
• Performs a variety of AML and Sanctions/ABAC information gathering activities as a part of FCRM regulations
• Supports AML and Sanctions/ABAC related activities and transactions to resolve business issues
• Reviews banking transactions to ensure they are within the bank and regulatory thresholds and guidelines
• Forwards unusual transactions and supporting information for further review
• Performs a variety of research activities including addressing research discrepancies
• Identifies opportunities to improve service delivery and support process improvement initiatives

Shareholder Accountabilities:

• Prioritizes own workload to meet SLA requirements for service and productivity
• Supports the timely and accurate completion of business processes and procedures
• Escalates non-standard or high-risk activities as necessary
• Ensures necessary due diligence to support the accuracy of all transactions/activities
• Follows internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
• Ensures documentation that is prepared/completed is accurate and properly reflects business intentions and is consistent with relevant rules/regulations
• Supports and participates in process improvement opportunities
• Contributes to the preparation of procedural documents in support of day-to-day operations
• Is knowledgeable of and complies with Bank Code of Conduct

Employee/Team Accountabilities:

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
• Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a brand champion for your business area/function and the bank, both internally and/or externally

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.