As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

CUSTOMER:

• Patrol executive floors, conduct surveillance activities as appropriate, plan and assess driving routes and identify and address potential safety and security weaknesses
• Respond to security / safety incidents and effectively manage and deal with emergency situations involving appropriate areas as necessary, which may include adjusting security coverage as needed and acting as the first point of contact for escalations
• Protect employees, information and assets on the executive floors of the organization
• Oversee front line support to the executive, enhancing the safety and security of both persons and property by deterring and detecting unlawful incidents, identifying potential dangers and hazards, and minimizing risks at TDBG properties
• Provide dedicated Chauffeur service and safety and security support to top Bank executives on bank property or at other venues as needed
• Liaise with external stakeholders as appropriate
• Use knowledge, experience and risk assessment techniques, as well as access to internal and external resources and tools, to create written reports and plans (e.g., security advances, emergency evacuation plans, security concept of operations)

SHAREHOLDER:
• Prioritize and manage own workload to meet service level requirements for service and productivity
• Understand and apply operating policies and procedures
• Follow internal and industry regulations and operating practices in completing and recording transactions
• Escalate non-standard or high risk activities as necessary
• Ensure documentation that is prepared / completed is accurate and properly reflects business intentions and is consistent with relevant rules / regulations
• Report / escalate risk issues or process gaps identified
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
• Ensure necessary due diligence to support the accuracy of all transactions / activities
• Be knowledgeable of and comply with Bank Code of Conduct

EMPLOYEE TEAM:

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand champion for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

• Make decision(s) to adjusting security coverage as needed, respond to incidents and act as the first point of contact for escalations
• Works autonomously within established procedures
• Requires advanced skills and expertise in the provision of security protection services
• Monitors and interprets information to identify and solve problems, escalating as appropriate
• Uses judgement and understanding of process/policy and related laws/regulations when making day-to-day decisions
• Focus of work spans from daily, weekly to monthly activities
• Requires full proficiency in a range of processes and procedures through job related training and considerable on the job experience to perform a range of work assignments
• Act as the Lead or Assistant Lead during special events on bank property or at other venues
• Generally, reports to a Team Manager or Manager

EXPERIENCE & EDUCATION:

• Requires strong knowledge of security / counter surveillance measures, self-defense techniques and methods and first aid / C.P.R. training (certification required)
• Undergraduate degree or relevant professional certifications, designations, or equivalent experience required

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet