Job Description:

The District Manager Agriculture Services position covers the Ottawa market.

CUSTOMER: Leads the execution and achievement of the businesses customer/ partner experience targets coaching and modeling appropriate behavior and executing on plans to continuously improve customer experience Act as consultant to the team in resolving customer operational and credit issues to deliver a positive customer experience• Champion use of sales platform to build a robust understanding of our customer's/target's needs, industries and markets• Lead and manage Relationship Managers and Account Managers in developing creative and competitive credit solutions that add value for our customers• Set service and control standards aligned to overall business objectives and oversee / monitor deliverable and results• Develop and maintain relationships with internal and external partners for the purpose of delivering optimal customer service• Constantly build knowledge of the market, customers and broader economic factors• Develop and maintain center of influence strategies and relationships• Identify and respond to change in the business environment, establishing action plans to address customer issues and priorities• Primary escalation point for significant risk matters /exceptions• Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs• Enhance TDBG brand by participating in network events.

SHAREHOLDER: Contribute to the development and implementation of the business plan, goal setting, growth strategies and coaching for the Unit• Build new relationships deepen existing customer relationships by consistently following the commercial sales methodology and coach team to do the same• Meet or exceed business targets for the Unit• Meet or exceed Unit's shadow portfolio goals• Coach team members in assessing credit requests to determine risk and make appropriate recommendations to stakeholders / team members for structuring the credit• Ensure team is referring full range of products to existing and new customers, to maximize returns and retention of relationships in line with customer risk profile• Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals• Ensure all staff are knowledgeable of and operate within the applicable regulatory and compliance guidelines/policies and procedures and ensure staff complete required compliance attestations/training within required guidelines• Protect the interests of the organization identify and manage risks, and escalate non-standard, high risk transactions/activities as necessary• Ensure employees are knowledgeable and assume responsibility to minimize operational and regulatory risk by complying with Bank and Industry Code of Conduct• Understand changing market conditions and remain knowledgeable of relevant industry issues• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.

Job Requirements:

Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner• Manage employees' incompliance with all human resources policies, procedures, and guidelines of conduct• Share knowledge,

information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams• Support an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes• Recruit for all hires to ensure a highly diverse, qualified workforce to achieve business objectives• Establish and foster a cohesive team; promote afair and equitable environment that supports adverse workforce and encourage the team to achieve common goals and objectives

• Act as a brand ambassador for your business area/function and the bank, both internally and/externally

Additional Information:

EMPLOYEE / TEAM: Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty• Develops annual and/or long-term plans for own area and influences plans well beyond area managed• Responsible for management of the overall

team providing both leadership and guidance• Set targets and objectives for the team, and deliver results.

• Grow team expertise toalign with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered• Lead a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and provide regular input into employee assessments and development plans.

BREADTH & DEPTH:

Oversee, lead, and coach a team of Agriculture Relationship Managers and Agriculture Account Manager while growing talent, developing skills and capabilities to achieve career goals and business results.

• Oversees credit management and sales function for moderate to highly complex commercial accounts

• Provides coaching, mentorship, and guidance within area of expertise

• Manages and oversees the overall discipline and strategy for the respective areas while aligning too the

enterprise best practices

• Strategic partner to leadership team on the management of the portfolio and unit profitability and accountability, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and identifying operational efficiencies and opportunities with other business management /enterprise areas• Involved in key strategic discussions related to strategic roadmap and/or deliverables/ frameworks/short to long term goals etc.• Set operational team direction and collaborate with others to execute on unit goals• Focus on longer-range planning for business area(e.g. 12 months or greater)• Develops and implements new and innovative approaches to the sales process, including negotiation of terms and approaches to account management provides expert advice internally and externally

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:
N/A.