Department Overview

Digital Strategy, Innovation & Payments is the fastest growing channel at TD with a global mandate and an enterprise-wide accountable for the strategy, customer experience and distribution of online and mobile products and services. The group's primary focus is to deliver safe, efficient and effective customer experiences that deepen customer relationships during each digital sales and service interaction.

Job Description

The successful candidate will be a full-time employee participating in a 24 month (4 x 6 month) rotational program with exposure to a variety of product groups within Digital, Payments and Innovation. The associate will have exposure to diverse experiences to provide an opportunity for growth and skill development.

How you will contribute:

• Learn to identify customer/business problems and effectively collaborate with colleagues to solve them
• Develop strong relationship management skills, partnering with stakeholders across the organization
• Continuously enhance digital fluency, and remain current with technological trends to support product strategy and development
• Demonstrate the qualities within our leadership profile such as thinking like a customer and innovating with purpose
• Take ownership to shape key aspects of the associate program to support your personal and peers' development

Job Requirements

Required skills:

• Must be graduated between Dec 2024 and May 2025 with an undergraduate degree in Business, Computer Science, Computer Engineering, Interactive Digital Media, Information Media and Technoculture
• Curious thinker with a passion for great digital customer experiences
• Driven leader capable of inspiring those around you and championing TD's culture of inclusion and diversity
• Ability to develop business cases
• Focus on driving efficiencies and simplifying the way we work
• Strong interpersonal skills with the ability to work independently, as well as, collaboratively within a team environment
• Passion and drive to participate in, or lead, initiatives that improve the lives of those in our community
• The ability to excel within a fast-paced environment, while managing multiple deadlines and priorities
• Conceptual thinker with proven analytical & problem-solving skills
• Excellent communication and negotiation skills

Considered an asset but not a requirement:

• 1-2 years of Digital Co-op/Intern experience
• Experience in hackathons, bug bashes or similar events that drive innovation and group collaboration
• Experience in leading or participating in initiatives or causes that support positive outcomes in our community
• Experience with agile

Key Application Details:

Please ensure your application includes:

• Resume (maximum 2 pages)
• Cover Letter (maximum 1 page)
• Unofficial transcript

Application Deadline: September 30th, 2024

Anticipated Start Date: July 2025 (pending academic completion)

HOURS

Monday-Friday, standard business hours

INCLUSIVENESS

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:
N/A.