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Control Remediation Quality Assurance Practice/Methodology & Testing Lead (US)

AT TD Bank
TD Bank

Control Remediation Quality Assurance Practice/Methodology & Testing Lead (US)

Mount Laurel, NJ

Work Location:
Mount Laurel, New Jersey, United States of America

Hours:
40

Pay Details:
$200,000 - $280,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

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Line of Business:
Enterprise Enabling Functions
Job Description:

The Control Remediation Quality Assurance Practice/Methodology & Testing Lead (US) establishes and maintains a strong methodology supporting the end to end MRA remediation program. This role is responsible for the implementation of a Testing Center of Excellence providing regulatory finding remediation testing standards for the 1B/2B testing teams and through a QA process, ensure testing meets these standards. Through this process they will play an important role in ensuring the successful remediation of regulatory findings and increase the likelihood of passing Internal Audit and Regulator validation.

Depth & Scope:

  • Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
  • Leads the buildout of the Practice/Methodology and Testing CoE in coordination with the Head of CRQA Review, Challenge, Methodology & Testing
  • Creates and updates the Target Operating Model for the group
  • Ensures a robust end-to-end MRA remediation program is in place
  • Creates and maintains Testing standards for the first and second line testing teams to follow
  • Builds out and maintains testing quality assurance over first and second line testing teams; ensuring consistency and quality of the testing teams' work
  • Liaises with first and second line on issues/challenges encountered in the E2E remediation.
  • Partners with the CRQA Review and Challenge Coordinator Lead
  • Centralized Testing coordination for Control remediation
  • Responsible for 2nd line MRA testing
  • Coordinate 1st line testing with Gov and Control group 1B
  • Delivers testing in line with remediation plans to each toll gate or interim validation
  • Provides testing outcome and recommendations
  • Testing of design / operational effectiveness of key milestones in remediation plans
  • Drives efficiency and effectiveness, through scale up and acceleration of automation and advanced analytics in testing activities

Education & Experience:

  • Bachelors degree required; Graduate degree is preferable
  • 10+ years related experience required; preferably with significant third line experience
  • Strong executive management experience leading Regulatory Administration activities, and teams
  • Experience establishing and implementing effective Regulatory policies, strategies and plans that effectively support the financial environment
  • Highly organized, with demonstrated ability to develop, analyze, improve and apply complex policies, processes and procedures
  • Solid understanding of Regulatory environment and its role in the business
  • Effective negotiation and influencing skills
  • Advanced communication and presentation skills
  • Advanced knowledge of Word and Excel
  • Proven leadership abilities
  • Ability to interact effectively with all levels of staff and Customers
  • Excellent Customer orientation, interpersonal and organizational skills

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Client-provided location(s): Mt Laurel Township, NJ, USA
Job ID: TD_bank-R_1375515
Employment Type: Full Time