Work Location:
Greenville, South Carolina, United States of America
Hours:
40
Pay Details:
$86,840 - $130,000 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
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Line of Business:
Compliance
Job Description:
Department Overview:
U.S. Compliance Testing (USCT) is a centralized compliance testing team within the Compliance Department that conducts independent, risk-based compliance testing to assess the effectiveness of operational procedures and key controls over regulatory compliance.
This Compliance Testing Manager role will play a key part in the Bank's second line Compliance oversight over the validation of regulatory compliance issues. This role will be directly responsible for leading execution of ongoing validation of regulatory compliance issues. Testing will specifically assess compliance with applicable consumer protection laws, rules, and regulations (e.g. Reg. B, Equal Credit Opportunity Act; Reg. Z, Truth in Lending Act; Reg. X, Real Estate Settlement Procedures Act; Reg. DD, Truth in Savings; Reg. V, Fair Credit Reporting Act; Servicemembers Civil Relief Act; UDAAP; etc.).
The role will work closely with other colleagues across the Compliance Department and will routinely interact with business line management from both the first and second lines to strengthen the overall Compliance Management System at TD Bank.
Prior testing, audit or business operations experience in areas involving regulatory compliance will be vital to successfully performing this role.
Please review the preferred background & experience section below as you consider this opportunity.
The above details are specific to the role which is outlined in the general summary below.
Job Summary:
The Compliance Testing Manager is responsible for planning and overseeing independent Compliance testing completed by specialists. May execute some independent testing as applicable. This role provides subject matter expertise on Compliance controls/processes and is responsible for leading all phases of the assigned testing engagement.
Depth & Scope:
- Works independently and be accountable for acting as a lead in executing engagements and provides work direction to others on those engagements
- Considered subject matter expert in Compliance testing methodologies
- Provides subject matter expertise and/or guidance to various stakeholders and team members
- Advanced knowledge of external competition, industry and/or market trends in relation to own function/business
- Scope of role may have enterprise impact
- Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
- Independently performs concurrent multiple reviews and related tasks from end to end
- May act as highest point of team escalation for resolution and provides direction to resolve issues or escalates
Education & Experience:
- Undergraduate degree or equivalent work experience
- 7+ years of experience
Preferred Background & Experience:
- Prior testing, audit or business operations experience in areas involving regulatory compliance.
- Prior experience with execution of testing or audit activities, specifically with regards to findings and issues management.
- CRCM and/or CIA certifications
- Experience with banking consumer protection laws, rules, and regulations (e.g. Reg. B, Equal Credit Opportunity Act; Reg. Z, Truth in Lending Act; Reg. X, Real Estate Settlement Procedures Act; Reg. DD, Truth in Savings; Reg. V, Fair Credit Reporting Act; Servicemembers Civil Relief Act; UDAAP; etc.)
- Detail oriented and well-developed organizational, time management and project management skills
- Strong verbal and written communication skills
- Ability to manage multiple tasks and competing priorities.
- Proficiency with Microsoft Office applications
Customer Accountabilities:
- Executes and manages testing activities in accordance with established standards and strategic direction to achieve completion within target timelines
- Executes follow-up on findings raised from testing engagements in accordance with established standards
- Conducts skilled analytical research and analysis as part of testing engagement and initiatives
- Understands risk identification, risk analysis, and risk mitigation according to regulatory requirements and best business practices
- Develops strong relationships and works collaboratively with key partners
- Oversees/leads the testing engagement, including communications and the reporting processes
- Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization
- Proactively identifies matters which require additional attention, further escalation, or review, and liaises with the appropriate staff to resolve
Shareholder Accountabilities:
- Prioritizes and manages workload to deliver quality results and meet testing timelines
- Contributes to the review of internal processes and activities and assists in identifying potential opportunities to improve operational efficiencies for area of responsibility
- Adheres to internal policies/procedures, enterprise frameworks and methodologies and applicable regulatory guidelines
- Clearly and concisely documents research as required to understand requirements specific to an engagement
- Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary
- Applies subject matter expertise in the discipline, provides guidance, assistance, and direction to others
- Actively manages relationships within and across various business lines, corporate and/or control functions, and drives alignment with enterprise and/or regulatory requirements
- Assesses/identifies key issues and escalates to appropriate levels and relevant stakeholders where required
- Participates in cross-functional/enterprise initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
- Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank
- Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
- Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
- Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
- Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
- Participates in personal performance management and development activities, including cross training within own team
- Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
- Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
- Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
- Contributes to a fair, positive and equitable environment that supports a diverse workforce
- Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.