Line of Business:
Business Management, Strategy & Support
Job Description:

Depth & Scope:

• Leads a group of L&D specialists/professionals across various business locations/geography
• Executes as a key contributor the strategic L&D initiatives and decisions making related to own area of expertise
• Identifies the need to negotiate and influence within the business line and recommends solutions
• Supports training budget by ensuring that all team members adhere to budget and takes corrective action as required
• Supports the review of vendor/consultant relationships to determine effectiveness of meeting future training and service needs
• Completes appropriate analysis to measure the value of training programs and considers alternatives to provide the most effective training solutions available within budgetary constraints
• Leads the team by recruiting, selecting and developing a diverse team
• Supports talent development by valuing high performers
• Coaches Employees during one on ones and projects to facilitate ongoing Employee development. Evaluates performance based on job accountabilities and objectives
• Works collaboratively to identify, analyze, and resolve operational issues that align with overall TD University strategy and objectives
• Provides guidance and expertise in the determination of instances where computer-based training and / or web-based training is the most efficient responses to the training requirement
• Assesses operational objectives and assists in designing appropriately targeted material in an efficient manner minimizing lost productivity

Education & Experience:

• Bachelor's degree or progressive work experience in addition to experience below
• 5+ years related experience required
• Expert presentation and facilitation skills are required
• In-depth knowledge of training practices and principles of adult learning theory is required
• Ability to analyze training feedback and appropriately modify training programs is required
• Proven leadership ability to manage and provide for the professional development of retail staff across the network
• Excellent communication skills to relate to all levels of staff and in a variety of settings
• Ability to work flexible hours and travel throughout the TD footprint

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.