Line of Business:
Enterprise Enabling Functions
Job Description:

Department Overview:

The Customer Identity & Access Management (CIAM) team is responsible for securing the experience of all enterprise customer interactions across the organization through our distribution channels. Our team is responsible for enabling our colleagues and platforms that interact with customers by providing secure authentication capabilities that drive a positive customer experience. The Exam and Risk Management Programs will work closely with Protect Platform 1B, Legal, AML, Compliance, Privacy, Regulatory Risk, Audit, and Operational Risk Management to oversee all CIAM business and project risks and deliverables.

As the business lead and functional business expert, the Business Application Specialist, manages a diverse portfolio of business application management activities. Acts as a business lead and functional business specialist; provides input and executes on strategies, roadmaps, forecasts and manages relationships with technology, business consumers.

Education & Experience:

• Undergraduate degree or technical certificate
• 7+ years relevant experience
• Advanced knowledge of businesses supported, applications supported, bank's PDLC methodology, business testing, project management, change management and governance standards
• Knowledge of function policies, procedures and practices
• Analytical and problem-solving skills are required
• Knowledge of current and emerging competitor and market trends
• Skill in using analytical software tools, data analysis methods and reporting techniques
• Skill in mentoring/coaching others
• Skill in using computer applications including MS Office
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships
• Ability to work successfully as a member of a team and independently
• Ability to exercise sound judgement in making decisions
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Ability to handle confidential information with discretion
• Ability to contribute to strategic direction of the function and provide advice to senior leadership

Preferred Qualifications:

• Relevant certifications such as CISSP, CCSP, CISM, or CISA preferred.
• NIST Cyber Security Framework (CSF), ITIL, Cloud
• IT Risk and controls background (experience in Audit or lines of defense processes).
• Advanced knowledge of the business and technology standards
• IAM understanding (IAM products, relevant technology, and industry best practices).
• Demonstrated ability to assess priorities quickly and adapt as needed.
• Prior experience with building pRCSA's
• Works autonomously as the lead and guides others within area of expertise.
• Strong organizational awareness with an ability to influence outside of a direct reporting relationship by balancing viewpoints of various stakeholders

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.