Line of Business:
Enterprise Enabling Functions
Job Description:

The Payments Business Analyst III on the US Payments Delivery team is responsible for developing new Payments innovations as well as building enhancements across existing Payments products and capabilities, like Bill Pay, Zelle®, Account to Account transfers and Digital wallet and provisioning capabilities. This Business Analyst role supports the Payments Product Owners in managing the product backlogs for prioritized features, creates and refines requirements, collaborates with the Agile scrum teams on translating requirements and ensuring that it all ladders up to the product vision and strategic objectives of the Payments business. This role entails aligning with other Business Analysts, Product Owners, and Payments leadership to maintain a prioritized product backlog, manage delivery blockers and continuously assess customer and marketplace feedback to inform backlog priorities. This Business Analyst role also supports launch/ release readiness to get Payments products and features stood up in the relevant channels and operational processes and on an ongoing basis, compiles product performance metrics to share across the Payments team and relevant stakeholders and helps champion strategies to enhance the product infrastructure and experience in partnership with the broader team.

Depth & Scope:

• Works independently but receives assistance/coaching from more senior levels
• Coaches other team members, as appropriate, within area of expertise
• Identifies, develops, and maintains key linkages with business partners including the retail product management, retail distribution, commercial banking, support services and North American business partners such as TD Wealth Management, TD Ameritrade and TD Insurance
• Helps senior management by giving insightful and pro-active reporting and analysis and various corporate and business line initiatives
• Works with line of business team members/ resource
• Resolves issues and problems by conferring with staff, management, other internal departments, outside contacts as necessary
• Works cross-functionally as required to drive strategic initiatives and improve processes
• Adds financial value to company by analyzing company data to identify and recommend initiatives that positively and materially impact the financial results of the company

Education & Experience:

• Bachelors degree or progressive work experience in addition to experience below
• 3+ Years of related experience
• Excellent communication skills
• Excellent problem-solving and decision making skills
• Exceptional active listening skills
• Proven ability to meet deadlines while simultaneously working on multiple projects

Preferred Qualifications:

• Prior Product Owner support or Agile-related delivery experience preferred
• Basic knowledge of the Payments space or money movement features such as digital wallets or P2P, B2B, C2B payment capabilities
• Experience building Consumer or Commercial products is a plus
• Self-starter who can work independently and has a natural curiosity for how innovations work

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.