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AVP Mobile & Digital Platform Technology Lead, TD Insurance

AT TD Bank
TD Bank

AVP Mobile & Digital Platform Technology Lead, TD Insurance

Toronto, Canada

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Technology Solutions

Pay Details:
$145,000 - $200,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

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Job Description:

TD Insurance is part of the TD Bank Group, one of Canada's largest financial services organizations. We work in two sectors: general insurance and life and health insurance.

We've earned our place as the largest direct-response home and auto insurance groupand one of the top three personal home and auto insurance groups in Canada. We're also the national leader in critical illness insurance and a pioneer in affinity marketing, where we work jointly with groups to market insurance to their members.

The Associate Vice President, Platform Technology Lead will develop, execute and deliver end-to-end technology solutions or services within a Platform, Product or Project. Responsible for end-to-end solution design, management of technology issue escalation and resolution process, as well as stakeholder management. Collaborates with Product Group Tech Leads to effectively communicate technology decisions and drive business results, ensuring alignment with the organization's Target Operating Model (TOM), technology roadmap and approach, and enterprise architecture/technologies. Leverages their deep expertise and experience in optimizing the product and delivery processes to ensure maximized value.

Customer

  • Act as the single point of engagement for technology and own the technology vision, roadmap and tech definition in the product for their respective platform
  • Within a Platform, facilitating decisions with respect to Technology Delivery and potential options & risks which will have downstream impact on operational costs, solution resiliency and scalability.
  • Lead the creation and delivery of end to end technical solutions and oversee/support multiple specialized and functional teams.
  • Participate in business planning discussion and define the technology delivery approach, including cross applications / team integration, and/or release co-ordination
  • Identify opportunities to minimize any negative cost impact and reduce delivery/operational costs of technology
  • Lead planning in driving technology target state model and roadmap-based technology investments
  • Identify business opportunities through innovation and improve quality and predictability of Technology Delivery
  • Lead key initiatives for Technology Options Assessment, Opportunity sizing, Technology Delivery setup & structure
  • Lead approach validation process for all technology strategic solutions or POCs
  • Identify and hire the Technology Delivery Talent required for the /Platform to enable ongoing value delivery, or in the case of a project-based delivery model, provide input into the technology delivery leads and technology leads assigned to their project

Shareholder

  • Ensure programs, policies and practices meet business needs, comply with internal and external requirements
  • Ensures programs/initiatives related to security activities are well managed and administered; ensure the prompt and thorough resolution of issues
  • Monitor assigned functional area for productivity and efficiency, operating systems to continually improve delivery capability
  • Support team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
  • May develop and/or contribute to negotiations of third-party contracts/agreements
  • Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for significant and complex situations
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
  • Follow and ensure employees are knowledgeable of and comply with Bank and industry codes of conduct
  • Protect the interests of the organization - identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team

  • Responsible for management of the overall team(s) providing both leadership and guidance
  • Set targets and objectives for the team, and deliver results
  • Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
  • Foster an environment/culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism
  • Drive change through positive reinforcement of milestones and successes
  • Create an environment where the team freely escalates business challenges
  • Create a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
  • Conduct formal performance reviews and provide on-going feedback; coach and develop employees and ensure performance management and development planning activities are undertaken and completed
  • Facilitate and Foster Practice Community of Interest and use of this practice across the Technology organizationAct as a brand ambassador for the bank, both internally and/or externally

Breadth & Depth

  • Extensive expertise and knowledge of specific domain or broad range of experience in technology domains, including understanding of in-house and third-party architecture integration
  • Expert knowledge of TD applications, systems, networks, innovation, design activities, best practices, business / organization, Bank standards, regulatory and compliance standards, and may fulfill a governance role
  • Expert technical skills and a strong understanding of the team's product; technology and issues
  • Provides leadership and guidance to several teams across the enterprise and solves complex cross-department issues
  • Participates in the development of business strategies
  • Works autonomously on highly complex project/ issues which are diverse in scope and/or multi-faceted and often provides leadership and direction to the team
  • Ensures solutions are consistent with organizational objectives
  • Utilize subject matter expertise to introduce new technologies, or new versions of existing technologies, into the organization

Experience and/or Education

  • Undergraduate degree or Technical Certificate
  • Graduate degree preferred
  • Digital and mobile
  • iOS and Android
  • 15+ preferred years of development and technology delivery experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet

Client-provided location(s): Toronto, ON, Canada
Job ID: TD_bank-R_1379050
Employment Type: Full Time