Role Type:
Internship/Co-op
Work Term:
Winter/Term 2
Work Location:
Canada
Hours:
37.5
Pay Details:
We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
Job Description:
DEPARTMENT OVERVIEW
Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD. You will work with experienced colleagues, receive world class training, and be part of a community of students across TD, where you will have an impact, grow as individual and experience our culture of care.
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Our Co-op/Intern Programming is offered with select Co-op and Internship roles and is designed to help you better understand the TD business, build on critical career capabilities, and broaden your professional network. This program is designed to complement your on-the job experience and features:
- Leadership talks with key Leaders from across the organization
- Connect and Learns on topics such as Innovation
- Diversity and Inclusion and Personal Branding and so much more
JOB DESCRIPTION
KEY ACCOUNTABILITIES
RESPONSIBILITIES
- Translate concepts into wireframes and mockups that lead to intuitive user experiences
- Facilitate product visions by researching, conceiving, wireframing, sketching, prototyping, and mocking up user experiences for digital products
- Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces
- Identify design problems and devise elegant solutions
- Make strategic design and user-experience decisions related to core, and new, functions and features
- Take a user-centered design approach and rapidly test and iterate designs
- Contribute to various operational activities and processes as assigned
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
- Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
- Protect the interests of the organization - identify and manage risks, and escalate non-standard, high risk activities as necessary
- Conduct internal and external research projects; support the development / delivery of presentations / communications to management or broader audience
- Conduct reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
- Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
- Acquire and apply expertise in the discipline, provide guidance, assistance and direction to others
- Identify, recommend and effectively execute standard practices applicable to the discipline
- Adhere to internal policies/procedures and applicable regulatory guidelines
- Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
- May lead work streams by acting as a project lead / subject matter expert for small scale projects / initiatives in accordance with project management methodologies
LEADERSHIP SKILLS
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
TECHNICAL SKILLS
- Knowledge of/experience of UX and Design tools (Figma, Axure)
- Professional role with a focus on providing functional specialized business services, advisory or process / program support for own area of specialty, within defined parameters
- Requires sound conceptual knowledge in their own field of specialty
- Typically no supervisory accountability but may provide informal guidance to others
- May lead small projects and / or support work streams of a bigger project
- Investigates and analyzes potential solutions; ensures processes and functional programs are implemented
- Executes on work with some complexity; generally requiring short to medium-term focus (weekly-monthly)
- Accountable for own work and effective coordination of processes and information across related teams
- Delivers on assigned initiatives / projects /programs with some direction from management
- Generally reports to Senior / Manager role
JOB REQUIREMENTS
- Currently enrolled in an undergraduate degree in Design, User Experience or related discipline
- Must be enrolled in an undergraduate degree with the intent of going back to school at the start of your work term
- 2+ years of experience, preferably in digital design, interaction and visual design
ADDITIONAL INFORMATION
- This position is a 4-month work term and will commence January 6th - April 25th, 2025.
- Applications must include a transcript, cover letter (one letter-sized page or less) and a resume (maximum of 2 pages).
- We welcome all applications; however, we will only contact qualified candidates chosen for an interview. Thank you for your interest.
- TD requires employees to reside in the country where the role is located, irrespective of remote working arrangements
- TD is committed to providing you with the best candidate experience and internship in these unique circumstances. As such, work location and start dates are subject to change.
HOURS
Monday-Friday, standard business hours
INCLUSIVENESS
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement:
N/A.