Job Description:

TD Insurance is part of TD Bank Group, one of Canada's largest financial institutions. TD Insurance helps protect clients from the 'accidents of life' with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.

In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.

At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated, and professional development is taken seriously. More than just a job, we offer rewarding careers.

Every day is an adventure in TD Insurance's 's Appraisal Centre of Excellence. You will find a group of colleagues coming together to service our customers in their time of need, with a mandate to provide technical expertise, leadership and best practices, to deliver high value services, with a consistent approach to Auto Appraisals across TD Insurance Claims and Vendor Management.

Your role within the Appraisal COE is essential to TDI's success, as our customers are at the center of everything we do.

Grow, learn and lead; beyond your day-to-day work, you'll be supported with professional development and encouraged to build an exciting career at TD. You'll help deliver a legendary experience to our business, our customers' lives, and our communities.

Job Description:

The Auto Field Appraiser role requires you to be flexible and adaptable as you will be responsible for covering various territories. This position will enable you to leverage numerous processes for optimal coverage in the field as well as use of your qualifications and technical skills to complete inspections and capture all appraisal details. We are currently looking for appraisers in the following areas: greater Toronto area, London and Ottawa.

What you will do:

• Writing estimates and reviewing photo-based estimates ensuring accuracy
• Strong technical automotive experience required in collision repair
• Determine if a vehicle is repairable or should be deemed a total loss within compliance of the Ontario Ministry Branding requirements
• Negotiates with repair shop(s) on proper repair methods and price for the client's vehicle/repairs
• Control expenditure to repair shops by following up promptly on further damage reported by the repair shop
• Completing total loss evaluations
• Complete in-person or virtual vehicle re-inspections uploaded by repair shops
• Assist and cooperate with colleagues during busy periods
• Participate in various team and performance meetings.

Requirements

• Direct experience either appraising auto damages or working in an auto body shop
• Possess (3+ years) technical knowledge of auto body work and mechanical repairs
• Demonstrate superior interpersonal and communication skills as well as a strong client focus
• Maintain positive morale and demonstrate team spirit
• Effective communication, both verbally and in writing, with internal and external clients
• Strong problem-solving/analytical/negotiation skills
• Excellent organization and time management skills
• Comfortable working independently & within a team environment
• Adaptable to change and new technology
• College or Technical degree would be an asset
• Completion of autobody industry accepted technical courses is an asset (continuation of education will be required)
• Interprovincial Red seal Certification would be an asset
• Valid Driver's License

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. More than four million customers count on us.

As the largest direct to consumer insurer in Canada, we are always innovating and providing exciting and rewarding career opportunities for our Canada-wide workforce.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet